Group Reservations Sales Executive
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Job Location:
Sydney Olympic Park - Australia
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the Reservations Manager the Group Reservations Sales Executive is responsible for ensuring the efficiency and effectiveness of all group reservations operations with the objective of maximizing room and rate yield at the hotel. The Group Reservations Sales Executive is responsible for;
- Responsible for the sales and management of all group bookings of 10 rooms or more that do not require catering (with the exception of breakfast).
- Handle enquiries for group bookings via email or phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours).
- Ensure a prompt input of reservations and data for the next 3 month period for all group enquiries & bookings (within 24 hours).
- Handle any other department issues related to groups (including but not limited to follow up on prepayment routing and vouchers).
- Preparation of group information sheets (group movements) and briefing of Hotel stakeholders prior to arrival of group.
- Manage Hotel inventory in relation to group reservations and monitor potential wash of business.
- Produce reports and statistics as requested by the Reservations Manager. This will include but not limited to Group Wash and Business Turndown reports and 3-month Group Forecasts.
- Manage Group payments cancellations rooming lists and terms and conditions.
Qualifications :
- Minimum 1 years experience in a Front Office or Reservations role in a hotel or similar environment
- Familiar with hotel systems such as Opera Cloud and Resa Web is advantageous
- A can-do attitude and the drive to go above and beyond to create unforgettable experiences for our clients.
- Strong attention to detail and the ability to effectively prioritise
- Confident communicator
- Highly organized
Additional Information :
Why Join Us
- Be part of a collaborative multi-brand precinct team in a dynamic location.
- Access extensive career development opportunities within Accor Hotels.
- Enjoy exclusive staff benefits discounts and wellbeing programs.
- Play a pivotal role in shaping guest experiences and loyalty in one of Sydneys most exciting hospitality precincts.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
