Technical Support Staff

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Closing Date:

12/02/2025

Type of Position:

Professional Staff - Information TechnologyNo

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock we prepare our more than 8900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission UA Little Rock is a driving force in Little Rocks thriving cultural community and a major component of the city and states growing profile as a regional leader in research technology transfer economic development and job creation.

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Department:

Technology Infrastructure

Summary of Job Duties:

The position is responsible for serving the on-campus researchers technical hardware and software needs. The position works directly with faculty to help maintain the research instrumentation used by the researcher including the electron microscope and other sensitive data collection hardware. The position will administer and operate the Open Science Grid nodes on campus. This position is governed by state and federal laws and agency/institution policy.

Qualifications:

Minimum Qualifications:

• An Associates degree in Computer Science or a related field or three years of experience working in Information Technology.

Preferred Qualifications:

• A Bachelors degree in Computer Science or a related field or five years of experience working in Information Technology.

Job Duties and Responsibilities:

• Operate and maintain academic research instrumentation support machines;
• Work directly with research faculty to maintain their devices that communicate with research instrumentation;
• Operate and maintain the cluster of Open Science Grid nodes;
• Maintain server hardware and software for several research departments;
• Maintain PC hardware systems and diagnose and solve user PC hardware and operating
  systems problems and coordinate systems upgrades;
• Other duties as assigned.

Knowledge Skills and Abilities:

• Microsoft desktop administration skills;
• fundamental Unix system administration skills;
• Ability to communicate effectively with users;
• Expert knowledge of Windows Apple UNIX Linux operating systems and macOS;
• Familiarity with standard software (MS Office Adobe Acrobat various web browsers etc);
• requires a basic understanding of network protocols such as RDP SSH DNS etc.

Additional Information:

$50754Cover Letter/Letter of Application List of three Professional References (name email business title) Resume

Special Instructions to Applicants:

Timothy Stoddard

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Manipulate items with fingers including keyboarding Repetitive Motion Sitting Standing Talking Walking

Frequent Physical Activity:

Manipulate items with fingers including keyboarding Sitting Standing Talking Walking

Occasional Physical Activity:

Lifting Manipulate items with fingers including keyboarding Sitting Standing Talking Walking

Benefits Eligible:

Yes