- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
- Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints ensuring guest satisfaction.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately. Monitor and maintain cleanliness sanitation and organization of assigned work areas.
- Be passionate about people
- Apply Business Acumen
- Innovate and Deliver results
Qualifications :
- Minimum 5 years Food & Beverage managerial experience in a luxury hotel
- Extensive knowledge of fine dining and banqueting operations
- Excellent communication skills
- Extensive Food and Wine background
- Ability to train and develop leaders
- Excellent budgeting and forecasting ability
- Knowledge of expense management
- Excellent people skills
- Ability to work with a diverse staff
- Ability to coordinate special events
Additional Information :
Whats in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities such as Planet 21
- Career development opportunities with national and international promotion opportunities
Remote Work :
No
Employment Type :
Full-time
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intendedAnticipate guests needs respond promptly and acknowledge all guests however busy and whatever t...
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
- Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints ensuring guest satisfaction.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately. Monitor and maintain cleanliness sanitation and organization of assigned work areas.
- Be passionate about people
- Apply Business Acumen
- Innovate and Deliver results
Qualifications :
- Minimum 5 years Food & Beverage managerial experience in a luxury hotel
- Extensive knowledge of fine dining and banqueting operations
- Excellent communication skills
- Extensive Food and Wine background
- Ability to train and develop leaders
- Excellent budgeting and forecasting ability
- Knowledge of expense management
- Excellent people skills
- Ability to work with a diverse staff
- Ability to coordinate special events
Additional Information :
Whats in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities such as Planet 21
- Career development opportunities with national and international promotion opportunities
Remote Work :
No
Employment Type :
Full-time
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