Microsoft Certified TrainerProfessional

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. If you have exceptional user training delivery skills along with the strong Microsoft knowledge as noted below we want to hear from you! 

The Microsoft Training Professional will be responsible for the following:

• Training delivery: Conduct live instructor-led virtual training sessions ensuring high engagement and knowledge retention among employees. Expected to demonstrate deep subject matter expertise and strong interpersonal skills.
• Office hours: Hold space for learners to get one-on-one assistance and answers to questions not addressed during class. Expected to be the SME who can derive answers to most questions without additional follow-up.
• Content development: Create and customize employee training content (subject is primarily Microsoft applications). Update materials as necessary ensuring ongoing relevance and effectiveness.
• Collaboration: Work closely with internal and external stakeholders to identify training requirements gather feedback and ensure alignment with organizational objectives.
• Performance measurement: Evaluate and report the effectiveness of training through surveys assessments and feedback. Make necessary adjustments to improve future sessions. Ability to achieve CSAT of 4.25 out of 5.

Qualifications :

Qualifications

• Expertise in Microsoft business applications: In-depth knowledge of SharePoint Power Automate Teams Outlook Excel PowerPoint OneDrive Power BI and Planner.
• Virtual training delivery: Experience in conducting live instructor-led virtual training sessions. Confidence delivering live demos and answering most questions immediately.
• Instructional design: Skilled in design of engaging interactive and sound andragogical training programs. Experience scripting short educational videos is a plus.
• Communication and presentation: Excellent verbal and written communication skills with the proven ability to explain complex information clearly and concisely.

Desirable attributes:

• Disposition: Extraverted driven resourceful and seeks opportunities for modernized training approaches.
• Technical support and troubleshooting: Capable of providing technical support and issue resolution during training sessions and office hours.

Desirable Certifications:

• Microsoft Certified Trainer (MCT)
• Microsoft 365 Certified: Teams Administrator Associate
• Microsoft Office Specialist: Expert
• Microsoft Office Specialist: Master

Additional Information :

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Remote Work :

Yes

Employment Type :

Full-time