Partner Operations Specialist

About the Role 
Were looking for a Partner Operations Specialist to join our Global Partner Operations this role youll help shape how we support and scale our partner ecosystem by combining analytical thinking with strong business storytelling. Youll translate data into insights support critical partner processes and create materials that help leaders make clear informed decisions. 
 
Key Responsibilities 

• Support core partner operations areas including deal registration partner incentives and partner governance. 

• Managing PRM & CRM tool - general Account information 

• Managing Partner registrations and Opportunity Creation CRM tool 

• Communicate appropriate policy and best practices to ensure understanding of internal policies and guidelines 

• Completes Partner Registrations review by analyzing and auditing documents researching and resolving processing problems 

• Analyze partner and sales data to identify trends measure performance and recommend improvements. 

• Build PowerPoint presentations and dashboards that communicate insights in a clear and compelling way. 

• Collaborate with cross-functional teams such as Channel & Direct Sales and Operations Partner Programs Finance Legal to ensure alignment. 

• Maintain process documentation and contribute to ongoing efficiency initiatives. 

Qualifications :

To be successful in this role you have:

• 24 years of experience in partner operations channel operations or sales operations. 

• Strong analytical and problem-solving skills with proficiency in Excel or BI tools (Tableau Power BI). 

• Excellent PowerPoint and communication skills able to turn analysis into storylines and visuals. 

• Organized detail-oriented and comfortable in a fast-paced environment. 

• Team player with a passion for operational excellence and partner success. 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time