Credit & Collections Specialist I

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Credit and Collections Specialist I

The Credit and Collections Specialist I provides an efficient and accurate administrative service to Credit and Collections efforts and to work productively within and outside of the department to facilitate the effective operation of the function.

What youll be doing:

Handle and provide general and specific administrative support to the department

Make both outgoing telephone calls and handle incoming calls on behalf of the department

Provide support in connection with the preparation collection collation and distribution of customer account information and documents

Perform data research reporting and escalate as appropriate

Take receipt of and send mail correspondence and emails on behalf of the department

Responsible for the filing of all documentation as well as the maintenance of the filing system.

Prepares journal entries and account reconciliations of accounts dealing with A/R for month-end close.

Assists Invoicing & Sales teams in resolving any specific issues that may be contributing to lack of payment such as contract disputes pricing disputes etc.

Provides customer service regarding collection issues customer refunds processing and account adjustments processing and review.

Resolves client discrepancies and short payments.

Other duties as assigned.

What were looking for:

Minimum 3-5 years related experience (collections credit accounting etc.).

Must have experience in project management combining analytical and research skills.

Proven knowledge of billing and collection procedures.

Demonstrated skills in research and analysis effective negotiation persuasion and dispute resolution.

Excellent verbal and written communication skills are required

Excellent phone presence with the ability to interact with customers and make collection calls.

Bonus Points:

CPA preferred.

Education:

Bachelors degreerequired.

Travel:

10-15%

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Required Experience:

Credit and Collections Specialist IThe Credit and Collections Specialist I provides an efficient and accurate administrative service to Credit and Collections efforts and to work productively within and outside of the department to facilitate the effective operation of the function.What youll be doi...