Parts Counterperson

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profile Job Location:

Royal Palm Beach, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Parts Counter Person Al Packer Ford West

We are seeking a Parts Counter Person to join our growing team. This role is responsible for delivering excellent customer service supporting retail and internal parts sales and ensuring accurate inventory and order management in a fast-paced automotive environment.

By working at a Ford dealership you become part of an iconic brand that honors the past while investing in the future. Join the Ford family where we value teamwork professionalism and outstanding service to our customers and each other.

Compensation & Benefits

  • 401(k)
  • Health insurance
  • Retirement plan
  • 401(k) matching
  • Paid time off
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Employee assistance program
  • Disability insurance
  • Opportunities for advancement

Key Responsibilities

  • Manage the parts sales process from start to finish for retail and internal customers

  • Assist customers in identifying and purchasing the correct automotive parts

  • Work closely with the Parts Manager to source and locate out-of-stock or special-order parts

  • Process special-order requests and follow up with customers on order status

  • Maintain accurate inventory records and assist with stock organization

  • Communicate clearly and professionally with customers technicians and dealership staff

  • Follow all company safety policies and procedures

  • Comply with all federal state and local regulations related to the automotive industry

Qualifications & Requirements

  • Previous dealership or automotive parts experience preferred (CDK experience a plus)

  • Strong knowledge of automotive parts and vehicle systems

  • Ability to quickly identify customer needs and recommend appropriate solutions

  • Strong communication customer service and problem-solving skills

  • Basic computer skills and ability to learn dealership software systems

  • Strong math reading and organizational skills

  • Ability to multitask and work efficiently in a fast-paced environment

  • Detail-oriented with a professional appearance and strong work ethic

  • Ability to stand for extended periods and lift up to 50 lbs

  • High school diploma or equivalent required

Equal Opportunity Employer

We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on race color religion sex sexual orientation national origin disability genetic information pregnancy or any other protected characteristic under applicable laws.

Parts Counter Person Al Packer Ford WestWe are seeking a Parts Counter Person to join our growing team. This role is responsible for delivering excellent customer service supporting retail and internal parts sales and ensuring accurate inventory and order management in a fast-paced automotive envir...
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Key Skills

  • Business Development
  • Sales Experience
  • Marketing
  • Inventory Control
  • Customer Service
  • Computer Skills
  • Dealership Experience
  • GM Vehicles
  • Management Experience
  • Service Writing
  • Sales Management
  • Automotive Service

About Company

This role will mainly be focused on fluid checks and basic maintenance. Typically, a Quick Lube Service Technician will change a vehicle's oil, check the transm...

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