Helpdesk Support Receptionist Front Desk Officer

MindPlus (Pvt) Ltd

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profile Job Location:

Colombo - Sri Lanka

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

About the Client:

A leading creative information technology company delivering innovative solutions and exceptional client experiences. We are seeking a dynamic and customer-focused individual to join our showroom team and support our commitment to excellence.

Key Responsibilities:

  • Answer incoming calls and manage inquiries professionally and promptly.
  • Provide first-level technical support including troubleshooting printer and IT-related issues.
  • Maintain accurate documentation of customer requests issues and solutions.
  • Deliver exceptional customer service with a friendly and professional demeanor.
  • Assist in general front desk operations welcoming visitors and coordinating appointments.
  • Adapt quickly to new technologies and processes supporting the team in daily operations.

Requirements:

  • Clear and effective verbal and written communication skills.
  • Customer service-oriented with strong interpersonal skills.
  • Diploma or relevant work experience in IT technical support or a related field is preferred.
  • Willingness to learn adapt and work with new technologies.

If you are interested please send your CV to or apply below.


About the Client: A leading creative information technology company delivering innovative solutions and exceptional client experiences. We are seeking a dynamic and customer-focused individual to join our showroom team and support our commitment to excellence. Key Responsibilities:Answer incoming ca...
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