WW ECP Specialist, Elevated Shopping
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
The Studio Ops Associate III plays an operational role in supporting ECP production by managing daily workflows overseeing production schedules coordinating product allocation and maintaining ECP communications.
Key job responsibilities
Amazons éShop Content Services ECP Management function oversees the planning coordination and execution of image production through External Content Providers (ECPs) ensuring high-quality product imagery that enables millions of customers to make informed purchasing decisions. This role requires strong attention to detail workflow management and problem-solving to drive efficiency and meet production goals. The role demands a higher level of ownership strategic decision-making and cross-functional influence. This role is responsible for end-to-end management of ECP operations overseeing the production flow across a network of three ECPs in the MENA region. The ECP Lead plays a critical role in defining long-term operational strategies optimizing ECP production capacity and ensuring alignment with Amazons evolving media treatments and quality standards. They act as a key liaison between retail supply chain finance procurement and other partner teams ensuring that product allocation resource management and operational efficiency are addition to managing vendor relationships the ECP Lead influences financial planning contract negotiations and cost control strategies to optimize budget utilization while meeting production targets. They implement scalable workflow solutions drive process automation initiatives and lead performance improvement programs to enhance ECP efficiency. This role also plays a pivotal part in the development and externalization of new media treatments ensuring that Amazons creative teams can innovate on emerging visual standards while mature treatments are transitioned to ECPs. They may also lead a team of temporary or contract workers responsible for the movement of product reporting and other logistical or operational requirements.
Furthermore the ECP Lead is expected to anticipate operational risks develop contingency plans and navigate ambiguity to ensure business continuity. They drive quarterly business reviews (QBRs) with ECPs establish KPIs for performance tracking and work closely with Amazons legal and compliance teams to uphold contractual obligations and regulatory standards. As a key stakeholder in strategic planning and execution they influence Amazons broader content production roadmap ensuring that ECP operations remain agile cost-effective and future-ready.
- Bachelor of Arts degree or Bachelors degree
- Experience in data analysis using tools such as Excel Pivot Tables SQL Tableau or equivalent
- Experience in identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan or experience in creating process improvements with automation and analysis
- Minimum 2-3 years of experience in operations project management or similar role
- Project Management Professional (PMP) or equivalent certification
- Experience automating a complex process
- Knowledge of imaging/studio operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Amazons éShop Content Services ECP Management function oversees the planning coordination and execution of image production through External Content Providers (ECPs) ensuring high-quality product imagery that enables millions of customers to make informed purchasing decisions. This role requires strong attention to detail workflow management and problem-solving to drive efficiency and meet production goals. The role demands a higher level of ownership strategic decision-making and cross-functional influence. This role is responsible for end-to-end management of ECP operations overseeing the production flow across a network of three ECPs in the MENA region. The ECP Lead plays a critical role in defining long-term operational strategies optimizing ECP production capacity and ensuring alignment with Amazons evolving media treatments and quality standards. They act as a key liaison between retail supply chain finance procurement and other partner teams ensuring that product allocation resource management and operational efficiency are addition to managing vendor relationships the ECP Lead influences financial planning contract negotiations and cost control strategies to optimize budget utilization while meeting production targets. They implement scalable workflow solutions drive process automation initiatives and lead performance improvement programs to enhance ECP efficiency. This role also plays a pivotal part in the development and externalization of new media treatments ensuring that Amazons creative teams can innovate on emerging visual standards while mature treatments are transitioned to ECPs. They may also lead a team of temporary or contract workers responsible for the movement of product reporting and other logistical or operational requirements.
Furthermore the ECP Lead is expected to anticipate operational risks develop contingency plans and navigate ambiguity to ensure business continuity. They drive quarterly business reviews (QBRs) with ECPs establish KPIs for performance tracking and work closely with Amazons legal and compliance teams to uphold contractual obligations and regulatory standards. As a key stakeholder in strategic planning and execution they influence Amazons broader content production roadmap ensuring that ECP operations remain agile cost-effective and future-ready.
- Bachelor of Arts degree or Bachelors degree
- Experience in data analysis using tools such as Excel Pivot Tables SQL Tableau or equivalent
- Experience in identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan or experience in creating process improvements with automation and analysis
- Minimum 2-3 years of experience in operations project management or similar role
- Project Management Professional (PMP) or equivalent certification
- Experience automating a complex process
- Knowledge of imaging/studio operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
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