This is a full-time remote position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions.
Role Description:
- Assisting clients with travel reservations booking modifications and general destination information.
- Ensure each customer receives professional empathetic and solution-oriented support while promoting additional travel services such as insurance and upgrades.
- Enhancing customer satisfaction and optimizing the travel experience for clients across different partner platforms.
Requirements:
-
Fluency in Croatian (C1/native) and good command of English
-
Previous experience in customer service support hospitality or tourism is an advantage
-
Strong communication and problem-solving skills
-
Ability to manage calls chat and back-office tasks
-
Already based in Greece (mandatory for remote roles)
-
Motivated adaptable and customer-focused
What We Offer
-
Fully remote position (within Greece)
-
Competitive salary package
-
Performance-based bonuses
-
Private health insurance and other benefits (depending on project)
-
International work environment
-
Full training and continuous coaching
-
Supportive and multicultural team
-
Flexible schedules
Start date from January 2026 (or later depending on availability)*
Other similar projects may be presented depending on your profile*
Interested or know someone who might be
Send your CV in English to .
This is a full-time remote position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions. Role Description: Assisting clients with travel reservations booking modifications and general destinati...
This is a full-time remote position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions.
Role Description:
- Assisting clients with travel reservations booking modifications and general destination information.
- Ensure each customer receives professional empathetic and solution-oriented support while promoting additional travel services such as insurance and upgrades.
- Enhancing customer satisfaction and optimizing the travel experience for clients across different partner platforms.
Requirements:
-
Fluency in Croatian (C1/native) and good command of English
-
Previous experience in customer service support hospitality or tourism is an advantage
-
Strong communication and problem-solving skills
-
Ability to manage calls chat and back-office tasks
-
Already based in Greece (mandatory for remote roles)
-
Motivated adaptable and customer-focused
What We Offer
-
Fully remote position (within Greece)
-
Competitive salary package
-
Performance-based bonuses
-
Private health insurance and other benefits (depending on project)
-
International work environment
-
Full training and continuous coaching
-
Supportive and multicultural team
-
Flexible schedules
Start date from January 2026 (or later depending on availability)*
Other similar projects may be presented depending on your profile*
Interested or know someone who might be
Send your CV in English to .
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