Dutch Speaking Customer Support

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Respond to customer inquiries via phone email chat or social media
Resolve customer complaints and issues in a professional and timely manner
Provide accurate information about products services and company policies
Maintain detailed and accurate records of customer interactions
Escalate complex issues to the appropriate department when required
Follow company guidelines quality standards and performance metrics
Ensure high levels of customer satisfaction and service quality

Requirements

C1 or higher level of Dutch (written and spoken)
B2 or higher level of English (written and spoken)
Strong communication and interpersonal skills
Ability to handle customers with patience and empathy
Basic computer skills and familiarity with CRM systems (preferred)
Good problem-solving and multitasking abilities
Ability to work independently and as part of a team
Flexibility to work in shifts (if required)
Education: High school diploma required (Bachelors degree is a plus)

What We Offer

Competitive salary and performance-based bonuses
Paid training and career growth opportunities
Supportive and multicultural work environment
Health insurance and other benefits

Key Responsibilities Respond to customer inquiries via phone email chat or social mediaResolve customer complaints and issues in a professional and timely mannerProvide accurate information about products services and company policiesMaintain detailed and accurate records of customer interactionsEsc...