Technical Support Advisor

A Coruña - Spain

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a proactive and skilled Technical Support Advisor to join a dynamic client-focused team in A Coruña. This is an exciting opportunity to build your career in technical support while enjoying life in one of Spains charming coastal cities.

What you will do

Provide high-quality technical support to clients troubleshooting issues and delivering effective solutions.
Respond to inquiries via phone email or other channels ensuring timely resolution and client satisfaction.
Diagnose technical problems and escalate complex issues when necessary.
Document support activities and maintain accurate records of incidents solutions and follow-ups.
Collaborate with internal teams to share knowledge and continuously improve support processes.
Stay up to date with products services and system updates to provide informed support.

Who you are

Strong problem-solving and analytical skills with a keen attention to detail.
Previous experience in technical support IT or customer service is highly desirable.
Excellent communication skills in English; additional language skills are a plus.
Comfortable working in a fast-paced environment and able to manage multiple tasks efficiently.
Proactive adaptable and eager to grow professionally within a multicultural team.

What we offer

Competitive salary with performance-based incentives.
Permanent contract with a structured Monday-to-Friday schedule.
Work in A Coruña a beautiful coastal city in Spain known for its historic charm beaches and relaxed lifestyle.
Relocation support for international candidates and assistance settling into the city.
Join a collaborative multicultural team with opportunities for career growth and professional development.

Why A Coruña
A Coruña offers an outstanding quality of life combining scenic coastline historic architecture and a vibrant cultural scene. Its the perfect place to enjoy a balanced lifestyle while advancing your career in technical support.

Take your next career step as a Technical Support Advisor in A Coruña and enjoy the unique combination of professional growth and coastal living.

What you will do

Provide high-quality technical support to clients troubleshooting issues and delivering effective solutions.
Respond to inquiries via phone email or other channels ensuring timely resolution and client satisfaction.
Diagnose technical problems and escalate complex issues when necessary.
Document support activities and maintain accurate records of incidents solutions and follow-ups.
Collaborate with internal teams to share knowledge and continuously improve support processes.
Stay up to date with products services and system updates to provide informed support.

Who you are

Strong problem-solving and analytical skills with a keen attention to detail.
Previous experience in technical support IT or customer service is highly desirable.
Excellent communication skills in English; additional language skills are a plus.
Comfortable working in a fast-paced environment and able to manage multiple tasks efficiently.
Proactive adaptable and eager to grow professionally within a multicultural team.

What we offer

Competitive salary with performance-based incentives.
Permanent contract with a structured Monday-to-Friday schedule.
Work in A Coruña a beautiful coastal city in Spain known for its historic charm beaches and relaxed lifestyle.
Relocation support for international candidates and assistance settling into the city.
Join a collaborative multicultural team with opportunities for career growth and professional development.

Take your next career step as a Technical Support Advisor in A Coruña and enjoy the unique combination of professional growth and coastal living.