We are looking for a detail-oriented and proactive Fraud Activity Agent fluent in German and English to join a dynamic client-focused team based in Barcelona. This role offers a unique opportunity to build your career in fraud prevention while enjoying life in one of Europes most vibrant and culturally rich cities.
What you will do
- Monitor investigate and resolve suspicious transactions and fraudulent activity for clients.
- Analyze data identify patterns and take appropriate action to protect customers and the company from risk.
- Communicate effectively with internal teams and external clients to resolve issues efficiently.
- Maintain accurate records of investigations and ensure compliance with company policies and regulatory requirements.
- Contribute to process improvements and share insights to enhance fraud detection and prevention strategies.
- Meet individual performance targets while supporting the overall objectives of the team.
Who you are
- Fluent in German and English both written and spoken.
- Previous experience in fraud detection risk management customer service or financial services is preferred.
- Strong analytical skills with attention to detail and the ability to make accurate decisions under pressure.
- Excellent communication skills able to interact with both technical and non-technical audiences.
- Able to work independently and as part of a collaborative team in a fast-paced environment.
- Proactive reliable and motivated to learn and grow within the fraud prevention field.
What we offer
- Competitive salary with opportunities for performance-based bonuses.
- Permanent contract with a structured Monday-to-Friday schedule.
- Work in the exciting city of Barcelona combining professional growth with a rich Mediterranean lifestyle.
- Relocation support for international candidates including assistance with settling into the city.
- Opportunity to work in a multicultural and diverse environment with room for career progression.
Why Barcelona
Barcelona offers the perfect balance between work and lifestyle. With stunning beaches vibrant nightlife historic architecture world-class cuisine and year-round sunshine it is one of Europes most attractive destinations for professionals seeking both career and lifestyle opportunities.
Join our team in Barcelona and make an impact in fraud prevention while enjoying everything this iconic Mediterranean city has to offer.
We are looking for a detail-oriented and proactive Fraud Activity Agent fluent in German and English to join a dynamic client-focused team based in Barcelona. This role offers a unique opportunity to build your career in fraud prevention while enjoying life in one of Europes most vibrant and cultura...
We are looking for a detail-oriented and proactive Fraud Activity Agent fluent in German and English to join a dynamic client-focused team based in Barcelona. This role offers a unique opportunity to build your career in fraud prevention while enjoying life in one of Europes most vibrant and culturally rich cities.
What you will do
- Monitor investigate and resolve suspicious transactions and fraudulent activity for clients.
- Analyze data identify patterns and take appropriate action to protect customers and the company from risk.
- Communicate effectively with internal teams and external clients to resolve issues efficiently.
- Maintain accurate records of investigations and ensure compliance with company policies and regulatory requirements.
- Contribute to process improvements and share insights to enhance fraud detection and prevention strategies.
- Meet individual performance targets while supporting the overall objectives of the team.
Who you are
- Fluent in German and English both written and spoken.
- Previous experience in fraud detection risk management customer service or financial services is preferred.
- Strong analytical skills with attention to detail and the ability to make accurate decisions under pressure.
- Excellent communication skills able to interact with both technical and non-technical audiences.
- Able to work independently and as part of a collaborative team in a fast-paced environment.
- Proactive reliable and motivated to learn and grow within the fraud prevention field.
What we offer
- Competitive salary with opportunities for performance-based bonuses.
- Permanent contract with a structured Monday-to-Friday schedule.
- Work in the exciting city of Barcelona combining professional growth with a rich Mediterranean lifestyle.
- Relocation support for international candidates including assistance with settling into the city.
- Opportunity to work in a multicultural and diverse environment with room for career progression.
Why Barcelona
Barcelona offers the perfect balance between work and lifestyle. With stunning beaches vibrant nightlife historic architecture world-class cuisine and year-round sunshine it is one of Europes most attractive destinations for professionals seeking both career and lifestyle opportunities.
Join our team in Barcelona and make an impact in fraud prevention while enjoying everything this iconic Mediterranean city has to offer.
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