Technical Writer
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Job Location:
Palo Alto, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.
Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for a skilled Technical Writer to help document the Workato Platform. We are looking for a writer with a passion for technology and communication who can make complex technical concepts accessible to our diverse user community. Workato has a culture that values documentation which means you will get contributions from engineers the community and more!
You will make it easy for our user community to create automations and make automation accessible for all roles in a company.
In this role you will also be responsible to:
Collaborate with Engineering Product Support and Sales teams to deliver high-quality documentation that ensures customer success
Produce clear consistent documentation including user guides workflows and best practices
Write technical content with unified examples consistent style and attention to detail
Maintain clarity and structure across documentation
Document Workatos core product and key features for both developer and non-developer audiences
Work with cross-functional teams (PM CS and Product Marketing) to understand the scope and direction of documentation needs
Respond to internal and external feedback to continuously improve documentation
Contribute to documentation tooling GitHub repository management and CI/CD workflows
Support documentation initiatives and projects as they arise
Requirements
Qualifications / Experience / Technical Skills
2-4 years of experience writing technical documentation preferably for a developer or technical audience
Experience working in a modern documentation toolchain including GitHub or similar source control systems
Experience with CI/CD pipelines and automated documentation builds
Command line proficiency
Proficiency with Markdown reStructuredText or equivalent markup languages
Ability to read and understand code examples in languages such as Java Python or similar
Familiarity with technical writing standards and common style guides with the ability to work independently and cross-functionally with both technical and non-technical stakeholders
Bachelors Degree in Technical Writing Computer Science English or a related field (or equivalent experience)
Soft Skills / Personal Characteristics
Excellent writing editing and verbal communication skills with a strong ability to research learn quickly and communicate complex technical concepts with clarity and simplicity
Nice to Haves
Experience supporting documentation initiatives such as tooling improvements or workflow optimizations
Experience building custom plugins
Product management experience supporting technical projects for documentation
Familiarity with AI-powered documentation tools and best practices for AI-assisted content creation
(REQ ID: 2401)
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
A single platform to orchestrate data integration, app connectivity, and process automation across your organization.
