System AdministratorHelp Desk Technician
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
$ 52000 - 76000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
Lee Spring Brooklyn - Brooklyn NY
Lee Spring Connecticut - Bristol CT
Full Time
$52000.00 - $76000.00 Salary/year
Day Shift
Information Technology
Description
Systems Administrator/Help Desk Technician
Lee Spring Company a global manufacturing company based in Brooklyn NY for over 100 years is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware software and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision.
Responsibilities:
- Manage and support all aspects of the LAN/WAN environment and its security.
- Support and oversee the global backup and recovery systems.
- Maintain all company owned assets physical and virtual.
- Upkeep multiple production and development environments.
- Provide support to end users leveraging a ticket system.
- Ensure system reliability and uptime through business continuity planning and testing.
- Provide recommendations for system upgrades and improvements.
- Manage software installation updates patches and fixes through automation.
- Coordinate with 3rd party support to allow troubleshooting.
- Perform other duties as assigned.
Qualifications
Qualifications:
- Strong knowledge with the Microsoft stack (Windows Server SQL Dynamics Hyper-V).
- Experience with managing an Azure tenant with Entra.
- Experience with Dell Enterprise Hardware.
- Exposure to automation and scripting with tools like PowerShell.
- Ability to multi-task and function collaboratively as a member of our IT Team.
- Excellent customer service skills.
- Strong technical documentation skills.
- Strong communication and interpersonal skills.
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
