Patient Services Account Coordinator – Onsite
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Create the future of e-health together with us by becoming a Patient Services Account Coordinator Onsite
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce access and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Customer and Patient Support (Bilingual English/Spanish)
Directly engage with patients and customers in English and Spanish providing outstanding service and support both in person and by phone.
Clearly and courteously communicate to address and resolve patient and customer requests including handling complex or stressful situations with empathy and professionalism.
Promote a positive and collaborative work environment by maintaining a proactive solutions-oriented attitude and collaborating effectively with team members and leadership.
Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced high-volume healthcare setting.
Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support.
Your Qualification:
Must be fluent in both English and Spanish with strong verbal and written communication skills in both languages.
Minimum of one years experience in healthcare settings and working with Practice Management systems.
Must be available between the hours of 7AM 5PM EST.
Experience in customer-facing communication skills with the ability to provide courteous and professional service to patients and clients in a fast-paced environment.
Proven capacity to manage multiple tasks and prioritize effectively within a high-volume dynamic organizational setting.
Solid working knowledge of Microsoft Office Suite (Word Excel Outlook PowerPoint SharePoint).
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation we are shaping the future of e-health.
Equal Opportunity Employer: At CGM we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces flexible working hours hybrid work options and much more.
Convinced Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation we are passionately building the next chapter of e-healtha revolution that saves lives transforms care and brings compassion into the digital age. Together we can make a lasting difference.
Required Experience:
IC
Key Skills
- Experience Working With Students
- Google Docs
- Organizational skills
- Classroom Experience
- Data Collection
- Materials Handling
- Workers' Compensation Law
- OSHA
- Special Operations
- Team Management
- Experience with Children
- Supervising Experience
About Company
CompuGroup Medical is one of the leading e-health companies in the world. Based in Austin, Texas, CompuGroup Medical US has offices across the United States in locations including Arizona, Maryland, South Carolina, California, Missouri, New Hampshire, Florida, and Texas. CGM US has o ... View more
