Supervisor, IT

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Supervisor IT

Job Description:

Thermo Fisher Scientific is providing a fantastic opportunity for experienced professionals to join the IT Clinical Systems Support group in Manila whose primary responsibility is to provide supervision to the specialists of the Clinical Systems Support team.

Major Job Responsibilities:

Supervises and advises CSS direct members ensuring consistently efficient CSS operations
Assists with the supervision of the whole CSS team when assigned as the manager on shift
Handles tickets interactions and escalations as needed
Assigns relevant tasks to any member of CSS and ensures completion in a timely manner
Coordinates with the CSS Seniors on identifying operational challenges as well as their remediation including discussions of quality checks on tickets and tasks handled
Prepares and conducts the direct reports performance evaluations and reviews including coaching and feedback and develops implements and maintains the performance evaluation tool
Promotes assists with and monitors the career development and growth of each direct report
Coordinates with the rest of the CSS Management members on various items including but not limited to goals and objectives performance strategy special projects performance calibration routine reports etc.
Handles and completes projects and tasks assigned by the direct manager or peers
Coordinates with the rest of the APAC COE IT Management members and handles tasks and projects as needed or as assigned
Participates in activities and initiatives directed and led by the APAC COE IT Management members

Desired Knowledge Skills and Abilities:

Strong understanding of team supervision focusing on IT support.
Ability to lead and influence the team members to achieve team department group and company goals.
Ability to communicate coordinate and collaborate with various stakeholders.
Ability to use good judgement in solving problems of the team technical and non-technical.
Strong organizational and time management skills.
Ability to prioritize and delegate tasks effectively.
Proficiency in data and trend analysis using Excel.
Good project and task management skills
Good knowledge on creating reports via ServiceNow.
Ability to work independently and collaboratively.

Working Hours:

Early APAC to EMEA Business Hours

Working Scheme:

Hybrid

Required Experience:

Manager

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionSupervisor ITJob Description:Thermo Fisher Scientific is providing a fantastic opportunity for experienced professionals to join the IT Clinical Systems Support group in Manila whose primary responsibility is to provide supe...

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Supervisor IT

Job Description:

Major Job Responsibilities:

Supervises and advises CSS direct members ensuring consistently efficient CSS operations
Assists with the supervision of the whole CSS team when assigned as the manager on shift
Handles tickets interactions and escalations as needed
Assigns relevant tasks to any member of CSS and ensures completion in a timely manner
Coordinates with the CSS Seniors on identifying operational challenges as well as their remediation including discussions of quality checks on tickets and tasks handled
Prepares and conducts the direct reports performance evaluations and reviews including coaching and feedback and develops implements and maintains the performance evaluation tool
Promotes assists with and monitors the career development and growth of each direct report
Coordinates with the rest of the CSS Management members on various items including but not limited to goals and objectives performance strategy special projects performance calibration routine reports etc.
Handles and completes projects and tasks assigned by the direct manager or peers
Coordinates with the rest of the APAC COE IT Management members and handles tasks and projects as needed or as assigned
Participates in activities and initiatives directed and led by the APAC COE IT Management members

Desired Knowledge Skills and Abilities:

Strong understanding of team supervision focusing on IT support.
Ability to lead and influence the team members to achieve team department group and company goals.
Ability to communicate coordinate and collaborate with various stakeholders.
Ability to use good judgement in solving problems of the team technical and non-technical.
Strong organizational and time management skills.
Ability to prioritize and delegate tasks effectively.
Proficiency in data and trend analysis using Excel.
Good project and task management skills
Good knowledge on creating reports via ServiceNow.
Ability to work independently and collaboratively.

Working Hours:

Early APAC to EMEA Business Hours

Working Scheme:

Hybrid

Required Experience:

Manager

Key Skills

Access Control System
Information Technology
Bar Management
Jpa
Law
Jdbc

Apply Now

About Company

Thermo Fisher Scientific

Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click