ProTech IT Solutions a New Charter Technologies Company is a fast-growing Managed Service Provider (MSP) based in White Plains NY. We are seeking a skilled and client-focused System Administrator to join our team. This role supports clients both remotely and on-site primarily in Westchester County and New York City.
Were looking for a proactive enthusiastic and technically adept professional who thrives in a team setting and is passionate about delivering exceptional IT support and solutions.
Key Responsibilities
Deliver remote and on-site technical support to clients with professionalism and urgency
Proactively monitor and maintain client systems to prevent downtime and improve performance
Collaborate with clients to understand their IT needs and deliver tailored solutions
Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations
Administer Office 365 environments including user management and email configurations
Configure and support network protocols such as TCP/IP and ensure secure connectivity
Utilize RMM tools (e.g. ConnectWise) for system monitoring and management
Assist in cloud infrastructure support including Azure and AWS environments
Document technical procedures and client interactions in ticketing systems
Demonstrate leadership by mentoring junior staff and delegating tasks effectively
Required Qualifications
Minimum 3 years of experience with Microsoft Windows Server
Strong troubleshooting and problem-solving skills
In-depth knowledge of networking and system administration
Excellent communication and organizational skills
Ability to multitask and work independently or as part of a team
Reliable commute to White Plains NY or willingness to relocate
Preferred Qualifications
Experience in a Managed Service Provider (MSP) environment
Familiarity with RMM tools such as ConnectWise
Cloud experience with platforms like Azure or AWS
College degree in IT or related field and relevant certifications
Benefits
Health Insurance
Paid Time Off
401(k) Matching
Schedule
Location: Onsite - White Plains NY
Job Type: Full-Time
Salary: $75000 annually
ProTech IT Solutions was founded in 2012 by Johnson Abraham. His personal belief is that technology should be delivered the same way customers are served at a five-star restaurant or hotel with white-glove service. Using this service model our firm has experienced significant growth.
ProTech IT a New Charter Company is committed to creating an inclusive environment and is proud to be an equal opportunity employer. ProTech IT recruits employs trains compensates and promotes regardless of race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Unclear Seniority
ProTech IT Solutions a New Charter Technologies Company is a fast-growing Managed Service Provider (MSP) based in White Plains NY. We are seeking a skilled and client-focused System Administrator to join our team. This role supports clients both remotely and on-site primarily in Westchester County a...
ProTech IT Solutions a New Charter Technologies Company is a fast-growing Managed Service Provider (MSP) based in White Plains NY. We are seeking a skilled and client-focused System Administrator to join our team. This role supports clients both remotely and on-site primarily in Westchester County and New York City.
Were looking for a proactive enthusiastic and technically adept professional who thrives in a team setting and is passionate about delivering exceptional IT support and solutions.
Key Responsibilities
Deliver remote and on-site technical support to clients with professionalism and urgency
Proactively monitor and maintain client systems to prevent downtime and improve performance
Collaborate with clients to understand their IT needs and deliver tailored solutions
Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations
Administer Office 365 environments including user management and email configurations
Configure and support network protocols such as TCP/IP and ensure secure connectivity
Utilize RMM tools (e.g. ConnectWise) for system monitoring and management
Assist in cloud infrastructure support including Azure and AWS environments
Document technical procedures and client interactions in ticketing systems
Demonstrate leadership by mentoring junior staff and delegating tasks effectively
Required Qualifications
Minimum 3 years of experience with Microsoft Windows Server
Strong troubleshooting and problem-solving skills
In-depth knowledge of networking and system administration
Excellent communication and organizational skills
Ability to multitask and work independently or as part of a team
Reliable commute to White Plains NY or willingness to relocate
Preferred Qualifications
Experience in a Managed Service Provider (MSP) environment
Familiarity with RMM tools such as ConnectWise
Cloud experience with platforms like Azure or AWS
College degree in IT or related field and relevant certifications
Benefits
Health Insurance
Paid Time Off
401(k) Matching
Schedule
Location: Onsite - White Plains NY
Job Type: Full-Time
Salary: $75000 annually
ProTech IT Solutions was founded in 2012 by Johnson Abraham. His personal belief is that technology should be delivered the same way customers are served at a five-star restaurant or hotel with white-glove service. Using this service model our firm has experienced significant growth.
ProTech IT a New Charter Company is committed to creating an inclusive environment and is proud to be an equal opportunity employer. ProTech IT recruits employs trains compensates and promotes regardless of race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Unclear Seniority
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