Program Manager, Strategic Initiatives, Global Executive Marketing

AWS Marketing is looking for a skilled program manager to drive and deliver experiential customer-facing spaces. Youll orchestrate the full lifecycle - from design iterations to implementation and launch - while managing multiple stakeholder relationships across AWSs ecosystem and external firms. Working with global teams youll maintain a unified strategy that aligns with AWSs business objectives and guidelines to deliver world-class customer experiences. Success requires equal parts creative vision execution risk mitigation and strong project management capabilities to track project progress and manage relationships with vendors and workstream leads while continuously evaluating and optimizing program effectiveness through feedback.

On a typical day this role engages with various internal and external teams to align and develop compelling immersive customer experiences. They participate in and lead cross-functional meetings with stakeholders and vendors maintain detailed project trackers and contribute to regular business reviews and status reports. The role involves audience and industry research to ensure experiences resonate with customers while also reviewing and implementing vendor recommendations. Success in this position requires a balance of strategic thinking attention to detail creative expertise and operational rigor along with the ability to influence and collaborate across global teams to deliver impactful customer experiences.

Key job responsibilities
Manage project workback plan and drive workstream progression across various internal and external teams
Inform the design process and oversee the creation of design plans for site builds
Contribute to rhythm of the business reporting and status updates
Manage tracking and digital file sharing for respective program materials
Support related to side projects
This role requires travel a few times a year to perform site visits and facilitate pre-launch and launch activities.

A day in the life
Engage with workstream leads regarding workstream progression identifying and raising risks and recommendations to mitigate and remove blockers
Updating and maintaining workback plans
Participating in and leading cross functional calls with stakeholders including vendors on design plans and activations.
Managing communications including but not limited to contributing to rhythm of the business updates agendas action items recaps and follow ups
Review vendor recommendations scenario planning identify gaps and risks and recommended approach
Research and understand customer audience and industry standards for customer-facing spaces


About the team
This role is part of Global Executive Marketing (GEM) the heartbeat of AWSs executive customer marketing. GEM programs help architect the relationships between C-suite customers and AWS that help shape the future of cloud computing and AI. Every day brings a new challenge a chance to innovate and an opportunity to influence decision-maker customers.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.


Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional


- 4 years of professional non-internship marketing experience
- Experience managing or working within cross-functional marketing and creative teams
- Experience using data and metrics to drive improvements
- Knowledge of project management tools
- Experience in vendor management

- Knowledge of enterprise cloud strategies and distributed applications
- Knowledge of design process
- 4 Years of experience in executive customer-facing programs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70900/year in our lowest geographic market up to $151700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.