Patient Coordinator Lead

A Performall duties asPatientCoordinatorprofessional.Assistin day-to-day operationsofthe front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow. Make sure charts arepaired and insurances are verified one week and one day ahead.Plan coverage when people are out of the office. Train all new Patient Coordinators..

Perks:

• Full Benefits Package - Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

Essential Duties and Responsibilities:

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude greet patients promptly with a smile and thank them when they leave
• Answer phones (both external and internal); assure prompt courteous service at all times
• Practice urgency at all times with patients time as well as Doctors time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
• Assist in supervising Patient Services professionals including but not limited to coordinating employees schedules.
• Collaborate Patient Services Manager if writing/conducting Patient Services professional performance evaluations.

Other Skills and Abilities:

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow adapt and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous professional manner at all times
  
  

Education and/or Experience:

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

Perks:

• Full Benefits Package - Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.