Workflow Coordinator

Everybody should have a place to live that is warm dry safe stable and affordable with access to the support they need to live healthy successful lives.

Te Tūāpapa Kura Kāinga - The Ministry of Housing and Urban Development (HUD) leads Aotearoa - New Zealands housing and urban development work programme.

Mō te tūnga About the role

This 12-month fixed term role reports to our Housing & Support Manager within our wider Delivery group. The work is varied stimulating and challenging.

The Workflow Coordinator is responsible for driving the successful delivery of the Progressive Home Ownership and Affordable Housing Fund Programmes including a broad range of processes to support funding approvals reporting data management and formation of inputs for overall product performance and management. The role is a key team position linking the Housing & Support group and other HUD internal groups and decision-makers.

In this role you will:

• Request receive review compile and share information being financial and property documentation to meet internal and external requirements

• Maintain records and documentation for plans programmes and processes applying sound information management practices

• Assign actions to stakeholders following up as needed to check completion within agreed timeframes

• Develop and maintain relationships with people internally and externally supporting others to understand and meet workflow requirements and responding to queries or issues

• Proactively identify workflow risks or issues resolving or escalating these as appropriate

• Identify and implement process improvements to enhance efficiency and customer experience

• Coordinate or contribute to ad hoc or regular reporting.

The salary range for this role is $66726 - $81554 3% Kiwisaver contribution.

Ōwheako ō pukenga About you

You will have strong attention to detail be highly organised and self-motivated with the ability to work independently as well as collaboratively.

You will also bring:

• Knowledge and experience of administration systems and processes including a practical ability to apply relevant legislation property development and work with figures

• Experience supporting workflow in a dynamic environment responding to changes in priorities and timeframes including execution of commissioned work with short turn arounds

• Interpersonal skills with an ability to build effective relationships at all levels of an organisation both internally and externally

• Proven ability to work methodically to deliver quality work with high attention to detail

• Ability to identify opportunities and issues that may impact workflow and navigate these or seek guidance/advice as required

• Sound digital literacy and the ability to learn and support others in the use of new workflow tools and applications

• A team player adept in your role and proactive about sharing your skills to support others

• Ideally you will have experience in the public service or central government.

Mō mātou About us

Te Tūāpapa Kura Kāinga reflects the intention of the foundation for a treasured home. The name comes from the Māori whakatauki (proverb) he kurakāinga e hokia he kuratangata e kore e hokia - a treasured home will endure not so a treasured person. It carries with it a strong connection to our purpose: he kāingaora he haporiora - thriving communities where everyone has a place to call home. The importance of ensuring the wellbeing of people within the home and our connection with the land - acknowledges the generations of people who have always called this place home - and affirms our commitment to delivering for future generations of New Zealanders.

Ngāpainga What we offer

• Flexible working to give work/life balance
• Engaging employee-led people networks that celebrate diversity provide safe spaces and encourage thought-leadership
• Close to the railway station modern office space and cloud -based technology that allows for joined up cohesive collaboration
• Wellbeing initiatives tools and courses and a discounted health insurance scheme
• Open minds - we arent afraid of change and encourage fresh approaches and ideas from people who want to make a difference
• We work to make sure the aspirations of whānau hapū and iwi are enabled
• Salaries automatically move up a step on an annual basis

Me pēhea te tuku tono How to apply

Please click on the APPLY button to be directed to the application page from here you can upload your CV and cover letter. Please note while applications close 5pm Friday 28 November 2025 we will be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date. Therefore please apply as soon as possible if you are interested in this position.

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

For tracking and evaluation purposes all applications must be submitted via our on-line process. You must have the legal right to live and work in New Zealand to be eligible for this position.

For further inquiries please contact