Service Desk Analyst II
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Required Skills:
Level 2 Service Desk Analyst Responsibilities: -Systems administrator responsible for tracking changes and additions to the web help desk ticketing system-Assists with portal and queue calls throughout the day for level two support not able to be completed by Level 1 analysts-Responsible for shipping and disposal of end of life assets to the warehouse-Password and access request for new hire email and initial setups-PC refresh tracking and implementation-HQ Communications/AV assistance in multiple conf rooms-Customer Support for both internal and external Customers.-Knowledge of Google Microsoft Adobe systems. Required Skills:2 years of IT Experience as a Service Desk AnalystAt least an associates degree (If not mentioned on Resume it will be rejected) Preferred Skills:Ticketing experienceGoogle Suite/Google Workspace ExperienceMicrosoft office suite experienceAdobe ExperienceEnd of life (EOL) assets (IT asset management)
Required Education:
Bachelor Degree
Company Industry
IT Services and IT Consulting
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
