Customer Service Representative
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Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About Aspire Health
Aspire Health is a patient-centered healthcare organization committed to delivering high-quality support with compassion professionalism and integrity. Our remote customer service team is essential to ensuring a positive experience for patients caregivers and partners nationwide.
Aspire Health is seeking a Remote Customer Service Representative to serve as a key point of contact for patients caregivers and internal partners. This role is ideal for individuals who are professional detail-oriented and passionate about delivering exceptional service all while enjoying the flexibility of remote work.
Responsibilities
- Answer inbound calls emails and online inquiries professionally
- Assist patients and clients with general questions services and scheduling
- Resolve issues efficiently while maintaining a calm empathetic approach
- Accurately document all interactions in internal systems
- Maintain strict confidentiality and follow HIPAA guidelines
- Escalate complex issues to the appropriate department when necessary
- Provide consistent high-quality customer support
Qualifications
- Must currently reside in the United States
- High school diploma or equivalent required
- 1 year of customer service experience preferred
- Healthcare or call center experience is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable internet connection and a quiet workspace
- Basic computer and data entry skills
Benefits
- Competitive hourly pay
- Flexible work schedule
- 100% remote position
- Paid training
- Opportunity for growth within a reputable healthcare organization
- Supportive and professional team environment
Why Join Aspire Health
- 100% remote position (U.S. residents only)
- Flexible hours
- Meaningful work that positively impacts lives
- Competitive compensation and growth opportunities
- Professional respectful and inclusive work culture
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
