Duty Manager (Care & Services Manager)

Cleveland - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Infinite Aged Care is a progressive residential aged care provider with 19 established care homes across Queensland New South Wales South Australia & soon to be Victoria. Boasting over 30 years experience in the sector!! With its operational head office located on the Gold Coast and close to 3000 employees nationally our companys core mission is to #MakeAgedCareGreat for all our residents their families our employees and the communities in which we operate by committing to delivering consistent high-quality care inclusive cultures and best in class operations every day!

Step into Leadership at Infinite Cares Cleveland Home

Imagine starting your day in this peaceful care home that captures refreshing Redland Bay breezes which creates a calm coastal atmosphere ideal for relaxation and wellbeing; your day begins with both purpose and perspective.

Infinite Care Cleveland Aged Care Home Redland Bay QLD

From the moment you arrive youll be at the heart of creating a smooth supportive and connected environment for both residents and staff. Every day brings variety collaboration and meaningful impact.

We are currently seeking 2 unique individuals who can work across pm shifts weeks days and am or pm shifts weekends. Penalty rates may be applicable as per the Aged Care Award.

See roster at bottom of advert.

A day in the life could look like:

Walking through the home to ensure everything feels welcoming and safe.
Reviewing staffing allocations responding to sick calls and filling gaps to ensure care continuity.
Checking in with each department; clinical cleaning catering laundry maintenance and engagement teams to make sure the day flows seamlessly.
Attending meal services ensuring dining rooms are set compliance is followed and our residents enjoy a positive experience.
Hosting the Heads of Department meeting (or chairing in the GMs absence) to keep everyone aligned.
Overseeing new admissions and discharges which includes checking rooms are ready as well as supporting families with transitions.
Jumping in where needed and leading by example.
Handling feedback and resolving issues promptly always logging and closing the loop.

This role is about being present visible and hands-on in a modern purpose-built environment where leadership is lived through action and connection.

If you are unfamiliar with our Cleveland Care Home take this virtual tour to gain some insight: CLEVELAND QLD

If you have:

Excellent communication skills.
Strong organisational and leadership skills.
Ability to handle resident concerns and resolve issues efficiently.
Attention to detail.
Time management and prioritisation skills.
Strong customer service focus is essential.
A leadership background in aged care hospitality retail clinical workforce management of even transport & logistics.
Available to work am/pm weekdays and weekends.
A valid NDIS Workers Screening Clearance (or willing to apply for one)

Why work for us

Strong mentorship and support from an experienced rostering/workforce optimisation team.
Employee Referral program that enables you to earn extra income tapping your local networks.
A collaborative down-to-earth team culture where people truly care.
Grow with us we are rapidly expanding!
We are not your average aged care provider help us Make Aged Care Great and make a real difference in peoples lives.

Benefits

Fitness Passport to access discounted fitness and wellbeing sessions.
Discounted Health Insurance.
Access to in-house and online training programs - FREE to all employees.
Access to our EAP and Flare (employee discounts).
Work-Rite Micro professional development - FREE to all employees.

Rostered shifts for the Duty Manager:

Week 1 and 2: Mon to Wed (pm) 1400 to 2200 and Sat and Sun (am) 0615 to 1415

Week 1 and 2: Thurs to Sun (pm) 1400 to 2200

As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.

For any enquiries or for a confidential chat please phone Teri on 07)

Required Experience:

Manager

Infinite Aged Care is a progressive residential aged care provider with 19 established care homes across Queensland New South Wales South Australia & soon to be Victoria. Boasting over 30 years experience in the sector!! With its operational head office located on the Gold Coast and close to 3000 em...