Technical Writer, Publications

Garden Grove, CA - USA

Monthly Salary: $ 80000 - 110000

Posted on: 10 days ago

Vacancies: 1 Vacancy

Job Summary

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbingers best-in-class team of EV battery and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form Revolutionary Foundation.

Job Overview

The primary purpose of this position is to develop maintain and manage all technical service publications that support Harbingers dealer network service partners and internal teams. Areas of responsibility includebut are not limited totechnical bulletins field service campaigns owners documentation service manuals troubleshooting guides illustrations and other service-related Technical Writer plays a critical role in ensuring Harbingers service content is accurate clear consistent and aligned with engineering intent while meeting legal safety and compliance requirements. This role requires deep collaboration with Engineering Service Engineering Quality Manufacturing and Warranty teams. This position demands exceptional communication skills technical depth attention to detail and the ability to translate complex information into structured user-friendly documentation for technicians dealers and end customers.

What Youll Do

Develop write and maintain technical service publications including technical bulletins service manuals troubleshooting guides repair instructions recalls campaigns and field communications.
Create and maintain owner-facing documents such as Owners Manuals supplemental guides quick-start materials and delivery documentation.
Translate engineering specifications diagnostic procedures and product changes into accurate technician-friendly instructions.
Work with Engineering and Service Engineering to gather technical information validate accuracy and ensure clarity of all published materials.
Create structured content that is consistent with Harbingers editorial standards style guidelines and service documentation processes.
Build and manage documentation templates ensuring repeatable efficient workflows and consistent formatting across service publications.
Collaborate with Legal Compliance and Warranty to ensure publications represent accurate safety regulatory and warranty information.
Maintain controlled document revisions and versioning through Harbingers document management system.
Interface with Service Engineering to incorporate field learnings diagnostic insights and corrective actions into updated documents.
Work closely with Manufacturing Engineering to document installation procedures serviceability notes and configuration changes.
Prepare illustrations diagrams and step-by-step visuals (or collaborate with illustrators) to enhance technical clarity.
Support training development by providing content documentation and visuals for technician certification programs.
Participate in technical reviews design reviews and cross-functional product meetings to anticipate documentation needs ahead of release.
Assist with the creation of service tool documentation special tool instructions and equipment usage guides.
Publish documents electronically to the service portal and ensure accessibility searchability and clarity for service providers.
Perform other related duties or participate in meetings as assigned by management.

What Youll Need

Excellent communicator with superior written verbal and technical communication skills.
Proven experience authoring technical documentation in a service automotive EV or mechanical product environment.
Strong analytical and critical-thinking abilities particularly in interpreting engineering data and translating it into technician-focused content.
Demonstrated capacity for project management with the ability to manage multiple assignments and competing deadlines.
High attention to detail accuracy and consistency.
Strong interpersonal skills with the ability to collaborate cross-functionally and seek to understand before producing content.
Demonstrated DWYSSWYD mindset (Do What You Say Say What You Do) with timely follow-up proactive communication and accountability.
Advanced proficiency in MS Office Suite; experience with document control systems illustration tools or content management systems preferred.
Demonstrated ability to work in a fast-paced entrepreneurial environment with changing priorities.
Self-motivated disciplined and able to work independently with minimal supervision.
Creative and flexible problem solver with the ability to simplify complex technical concepts.

Preferred Qualifications

Direct experience writing documentation for Electric Vehicles (EVs) high-voltage battery systems or modern vehicle networks (CAN).
Familiarity with industry standards for technical publications (e.g. S1000D or similar structured authoring methodologies).
Experience with illustrated parts catalogs (IPCs) or parts information systems.

Key Benefits & Perks:

Comprehensive Health Dental & Vision (HDV) 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k HSA FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

California Pay Range

$80000 - $110000 USD

Equal Opportunity

Harbinger is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry sex sexual orientation gender gender expression gender identity genetic information or characteristics physical or mental disability marital/domestic partner status age military/veteran status medical condition or any other characteristic protected by law.

Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation such as those covered by the Americans with Disabilities Act that requires accommodations to assist you in the search and application process please email us at

Candidate Data Privacy

Harbinger may collect use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). This data includes contact demographic communications educational professional employment social media/website network/device recruiting system usage/interaction security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out analyzing and improving our application and recruitment process including assessing you and your application and conducting employment background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties including individuals on our HR legal and finance teams and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbingers service providers including providers of background checks staffing services and cloud services.

Harbinger may transfer or store internationally your Candidate Personal Data including to or in the United States Canada the United Kingdom and the European Union and in the cloud and this data may be subject to the laws and accessible to the courts law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.

About HarbingerHarbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbingers best-in-class team of EV battery and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the...