Seasonal Ski Lodge Assistant, Notchview

Who We Are:

Founded in 1891 by a group of visionary volunteers The Trustees of Reservations (The Trustees) is Massachusetts premier conservation and preservation organization. The Trustees preserves for public use and enjoyment properties of exceptional scenic historic and ecological value in properties are open to all and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity and have helped protect more than 50000 acres including 27000 acres on more than 120 reservations that are open to the public. As a non-profit conservation organization we are funded and supported entirely by our visitors supporters volunteers and our 100000 Member encourage you to learn more about The Trustees on our website .

Posting Information:

Salary/Hourly Rate:$16.50 - $18

Hours per week: Up to 28 weekend hours required

Job Classification: Seasonal Nonexempt

Job Type: Onsite

Duration: 12/1/25 - 3/1/26

Location: Notchview Windsor MA

What Youll Do:

Your Impact:

The Ski Lodge Associate is a part-time (28hrs/week max.) seasonal position based at Notchview Reservation in Windsor MA. Notchview is the largest property owned by The Trustees and offers over 25 miles of recreational the winter Notchview hosts a Community Nordic Skiing program; including groomed ski trails basic amenities offered at the Budd Visitor Center ski rentals and limited public programming partnerships.

The Role:

As a Seasonal Ski Lodge Assistant you are a front-line visitor services position contributing the ski lodges daily Ski Lodge Associate will report directly to the Stewardship Team Leader and will be directed on daily tasks and responsibilities by the Lodge Manager. Hours and term of this seasonal position is subject to weather conditions but the season is likely to run from late November through early March.

This includes but is not limited to: day ticket & membership sales daily lodge cleaning managing fires in the wood stove answering visitor questions regardingNotchviewsski conditions and trails assisting visitors and ski/snowshoe rental equipment transactions. TheNotchviewSki Center Associate demonstrates excellent customer service skills a willingness to be flexible can multi-task and is enthusiastic about the outdoors while promoting the mission of The Trustees. The Ski Center Associate is also expected to protect visitor safety by explaining and enforcing rules and regulations and assist with emergencies. Hours are dependent on weather conditions.

Specifically youll:

• Conduct visitor relations and counter sales of tickets memberships ski rentals.

• Assist visitors with ski/snowshoe rentals.

• Operate a computerized point of sale system.

• Assist with set-up and daily maintenance of Lodge. Including but not limited to opening and closing of facilities cleaning and stocking of bathrooms and public spaces managing wood fire heat sources shoveling and salt/sand public access areas around the lodge ski rental area clean-up.

• Read daily ski report to be able to answer questions regarding ski/snow conditions.

• Monitor radio communications with grooming staff and ski patrol.

• Maintain simple café area.

• As time allows and as needed support stewardship operations in maintenance of trails and entrance areas.

• Other duties as assigned with or without accommodation.

This is a seasonal nonexempt position 28 hours per week reporting directly to Ski Lodge Manager.

Skills and Experience:

Required:

• Able to interact with visitors and handle tactfully a variety of customer service scenarios with professionalism and care.

• Comfortable using a computerized sales system able to handle cash register sales and reconcile daily accounts in a fast-paced and busy atmosphere.

• Must have reliable transportation for winter travel to the work location.

• Must be able to lift upwards of 40 pounds.

Preferred:

• Interest/experience in cross-country skiing is highly desirable but not required.

• Current CPR and basic first aid certification desirable.

Eligibility Criteria:

• Current authorization to work in the United States a candidate must have such authorization by his or her first day of employment.

• A valid drivers license as well as a satisfactory driving record as outlined in The Trustees driving policy.

• A satisfactory criminal background (CORI) check.

• Must be available to work weekends and holidays particularly when snow is on the ground. Hours may be reduced depending on snow and weather conditions.

Dont quite have all the skills and experience listed above We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Questions Contact our People team at

Your Benefits:

• Sick time: 40 hours
• Reciprocity:Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Enjoy free entry to all Trustees properties discount event tickets and discounted merchandise at our stores and on stays at our inns.

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including but not limited to age race ethnicity sex gender sexual preferences nation of origin religion or disability status and strongly encourages applications from people of color persons with varying abilities women and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.

The Trustees commitment to advancing the organizations vision for this work may be found here:Diversity Belonging Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process please contact us at .