SIU Support Specialist

Our Company provides a state of predictability which allows brokers and agents to act with confidence.

Founded in 1967 W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.

Along the way weve been listed on the New York Stock Exchange become a Fortune 500 Company joined the S&P 500 and seen our gross written premiums exceed $10 billion.

Today the Berkley brand comprises more than 60 businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman founder and largest shareholder William. R. Berkley and our President and Chief Executive Officer W. Robert Berkley Jr. W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.

The Company is an equal employment opportunity employer.

The SIU Support Specialist will be responsible for conducting background investigations through research analysis and interpretation in the area of public record databases online data sources and social media to support SIU and Claim departments.

Conduct comprehensive background investigations social media searches and monitoring
Conduct thorough searches and determine best resource for obtaining data
Validate accuracy of extracted data to ensure it is related
Ability to analyze and interpret multiple data sources for relevant information to properly complete inquiry request
Document findings in a detailed timely and accurate report
Captures all requests correctly in the SIU tracking system
Maintain knowledge of privacy regulations and compliance requirements
Assist SIU and Claims in a support capacity with the investigation of the claim

Minimum of one to three years of insurance experience
Knowledge of insurance claims handling processes
Prior experience conducting investigative work is preferred but not required
Advanced problem solving and research skills
Ability to extract data and cross reference resources
Strong knowledge of third-party public record databases social media and search engines
Knowledge of privacy regulations and compliance requirements
Dedicated to meeting the expectations of internal and external customers
Proficiency with MS Office products
Ability to be flexible and multi-task
Strong organizational and prioritization skills
Ability to properly handle sensitive and confidential information
Ability to work both independently and in a team environment
Demonstrate a strong work ethic with a positive attitude
Excellent verbal and written communication skills

Education Requirement

Associates degree/Bachelors degree preferred