Senior Developer, Site Reliability (Digital Strategy And Product) (English Services)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Senior Developer Site Reliability (Digital Strategy And Product)

At the CBC we all have a story to tell. Whats yours

If you share our passion for storytelling Canada and having a positive impact on your community CBCs Digital Strategy and Product team is where you want to be!

CBC serves one of the countrys largest digital audiences and one of the few that is built and owned in Canada by Canadians. Our product suite includes CBC News app CBC Gem and CBC Listen.

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news international hit series like North of North deep dives into the issues of your town or neighbourhood award winning podcasts like Someone Knows Something or nation building events like the Olympics our products ensure that these stories reach Canadians on their phones TVs desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC critical to the future growth of Canadas public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission you are not only contributing to the growth of the CBC but the future of our country.

Why is this role important

As our national public broadcast organization we are committed to providing quality content to our audience securely with a high rate of availability. To help us achieve this we are looking for a Senior Developer Site Reliability who has experience configuring monitoring solutions and participating in incident management and resolution. You will also have the opportunity to learn or expand your knowledge on many different technologies while working with all our digital teams to add or improve load testing monitoring alerting and incident response. You will be part of building a comprehensive observability solution to help support our digital teams across a large and complex environment.

As part of an integral team you will have the chance to collaborate with our product development teams to guarantee high availability for all of our systems whether they are external(audience facing) or internal. You will make a direct contribution to the observability of performance for the website streaming platforms and global infrastructure.

This position will also play an important role in our incident management process helping teams to complete postmortem investigations into any major incident at CBC.

If youre passionate about Canada and you love technology learning and bringing out the best in others youll love working at CBC.

CBC/Radio-Canada is the largest broadcaster in Canada and this team is at the forefront of bringing observability to all our digital offerings. We work on improving site reliability by increasing monitoring/alerting implementing lessons learned from postmortem investigations and working with digital teams to improve their performance testing. We strive to detect potential problems as early as possible to help our digital teams be more proactive in their response to potential issues.

Heres why we should work together:

Our digital teams values - collaboration inclusion learning and continuous improvement - embody who we are as a people-focused digital-forward employer. We follow Agile principles and the empowered product operating model. Our dedicated managers work closely with every individual to ensure we are leveraging their strengths championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products your well being is critical to our success. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

How you will make an impact:

You are an experienced developer who will primarily work on site reliability helping to build and configure our performance monitoring solution for all our digital teams and products. Enabling our digital teams to be less reactive and more proactive in dealing with potential problems.

Collaborating with digital team leads and product owners to determine the essential metrics that need to be captured for each product or system. Work with them to determine the proper thresholds to ensure effective alerting. Ensure teams have an action plan in place for each alert that may be triggered.

Open communication and dialogue with team members on an ongoing basis being supportive and receptive to feedback and questions; partnering with the Senior Engineering Manager to recognize and address teams training opportunities and performance challenges together.

Understanding the importance of accessibility and knowing what it takes to meet the needs and inclusivity of all users.

Having an opportunity to join a company with a mission value set and tech-forward approach that aligns with your own; a place where knowledge-sharing guides your learning.

Wanting to be part of a fun team engaged in a continuous learning culture where you can take on new challenges and be a significant contributor to engaging our pan Canadian audience.

What you bring to our team:

• Minimum of 2 years of relevant experience.

• Strong experience working with monitoring tools both in enterprise and open source solutions.(Prometheus Grafana Sentry ELK)

• Strong experience implementing alerting solutions and setting thresholds.

• Knowledge of one or more cloud platforms like AWS Azure GCP.

• Experience with coding or scripting languages(C# Python Powershell PowerCLI Bash).

• Good understanding of CI/CD pipelines.

• Knowledge of containerization. (Docker Kubernetes)

• Experience with Atlassian applications. (Confluence Jira)

• Able to follow technical solutions diagrams.

• Experience with a variety of operating systems (Linux Windows MacOS)

• Basic understanding of the various components of a full stack solution.

Nice to have:

• Past experience supporting a full stack solution is an asset.

• Experience with Infrastructure as Code tools (Terraform Puppet Chef)

• Familiarity with current trends and industry best practices.

• Self-starter with strong ability to lead through influence.

• Excellent team player.

• Strong communication skills.

• Ability to multitask and deal with concurrent and/or conflicting priorities.

• Ability to work with remote teams.

• Bilingualism (English and French) is an asset.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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