Technical Services Manager

Technical Services Manager

High Wycombe - UK

Position Overview

This role provides strategic leadership and operational excellence for all electrical mechanical structural fire and life safety systems within our facilities. The successful candidate will drive operational efficiency team development and client satisfaction while ensuring optimal system performance and reliability.

Key Responsibilities

Leadership & Client Relations

• Serve as primary technical liaison between engineering teams and data center clients

• Build and maintain strategic relationships with cross-functional teams and stakeholders

• Lead initiatives to enhance client satisfaction and service delivery excellence

Systems Management & Strategy

• Develop and implement comprehensive maintenance programs for existing and new building systems

• Create detailed job plans and asset management protocols for optimal system performance

• Oversee operations maintenance and capital improvements for Life Safety Mechanical Electrical Plumbing HVAC Security and Elevator systems

• Develop strategic preventive maintenance plans and system improvement initiatives

Technical Operations

• Collaborate with Reliability Engineers and System Owners to optimize preventive maintenance scheduling and CMMS system efficiency

• Analyze equipment performance data and develop Emergency Response Action Plans (ERAP) for potential system failures

• Manage system upgrades and enhancements across Fire Systems Utilities and other critical infrastructure

Team Development

• Lead mentor and develop engineering and maintenance staff to expand technical capabilities

• Oversee training programs to enhance team skills and operational knowledge

• Foster a collaborative environment focused on continuous improvement and professional growth

Required Qualifications

Technical Expertise

• 5-8 years of facilities engineering and operations experience in mission-critical environments

• Professional qualification/certification in electrical mechanical or building systems engineering

• Strong technical knowledge of building systems data centers UPS systems electrical mechanical and HVAC systems

• Experience in testing and commissioning of new facilities

• Proven experience managing Dual Loop Power (DLP) programs

Business & Communication Skills

• Business acumen with demonstrated financial planning and budget management capabilities

• Excellent written and verbal communication skills in English and Arabic

• Strong presentation team management and project management abilities

• Exceptional interpersonal skills with ability to build relationships across all organizational levels

Core Competencies

• Client-focused mindset with ability to anticipate and address stakeholder needs

• Strong analytical and problem-solving capabilities

• Excellent time management skills with ability to perform effectively under pressure