Sales Program Manager
Share
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a Sales Program Manager to join our growing team! In this role you will manage the end-to-end delivery of sales and referral programs that drive acquisition engagement and loyalty within the Brightspeed Consumer business. You will ensure clear communication operational accuracy and measurable results. Working across Sales Marketing Care and Operations you will translate program strategy into seamless execution - supporting Brightspeeds mission to connect more customers to fast reliable internet.
As a Sales Program Manager your duties and responsibilities will include:
- Lead day-to-day management and optimization of Brightspeeds sales and referral programs ensuring accurate setup tracking and fulfillment
- Collaborate with Marketing Sales and Channel Operations to launch and promote referral campaigns that align with consumer sales priorities and brand messaging
- Develop and maintain program documentation process guides and communication materials to support consistent execution and field readiness
- Monitor program performance providing reporting and insights on participation conversions incentive payouts and ROI
- Partner with Analytics and Finance teams to validate data accuracy track budget utilization and support forecasting for referral incentives
- Coordinate with IT and vendor teams to maintain referral systems troubleshoot issues and implement enhancements
- Ensure programs comply with legal privacy and financial controls while maintaining an excellent participant experience
- Support additional consumer sales initiatives and incentive programs as part of the Sales Programs team
- May perform other duties as assigned
Qualifications :
WHAT IT TAKES TO CATCH OUR EYE:
- Bachelors degree in Business Marketing Communications or related field or equivalent work experience
- 3 years of experience in program or project management sales operations or marketing operations
- Experience coordinating cross-functional initiatives and managing program performance metrics
- Strong program and project management capabilities with attention to detail and operational discipline
- Analytical thinker able to interpret data and translate insights into actionable improvements
- Proficient in Microsoft Excel PowerPoint and CRM/marketing systems (e.g. Salesforce HubSpot)
- Excellent written and verbal communication skills with the ability to influence across functions.
- Strong collaboration and stakeholder engagement skills
- Ability to manage multiple projects in a fast-paced environment with shifting priorities
BONUS POINTS FOR:
- Experience managing referral loyalty or incentive programs in a consumer sales or telecom environment
- Familiarity with Brightspeed products sales channels and customer acquisition processes
- Project management certification (PMP CAPM or equivalent)
#LI-SS1
Additional Information :
WHY JOIN US
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process.
For all applicants please take a moment to review our Privacy Notices:
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accele ... View more
