FLOWERBX was founded in London in 2016 offering consumers and businesses the highest quality premium-grade flowers for everything from luxury events to gala dinners bespoke gifting private residences and collaborations. With flower studios in West London Manhattan Los Angeles and now Dubai FLOWERBX has been bringing extraordinary beauty service and style to brands and world-leading names for a decade. With the likes of Gucci Chanel and Tiffany & Co on our client list FLOWERBX is established as the industry leader in fashion-led floral curation.
Reporting to the Head of Operations/Senior Leadership Team the Office Manager is responsible for ensuring the smooth and efficient operation of the office and supporting functions across the business. This role provides administrative support HR coordination and executive support to the Senior Leadership Team (SLT) and board and operational support to the warehouse team. The ideal candidate is highly organised proactive and able to manage multiple priorities in a fast-paced environment.
Office and administrative management
Oversee daily office operations to ensure a productive and professional work environment.
Manage office supplies equipment and vendor relationships.
Coordinate maintenance repairs and facility-related services.
Handle incoming calls emails mail deliveries and general enquiries.
Organise company files documents and records (digital and physical).
Support scheduling and coordination of meetings appointments and company events.
Prepare reports presentations and correspondence as needed.
HR support
Assist with recruitment activities including posting job ads scheduling interviews and candidate communication.
Support new hire onboarding and induction processes.
Maintain employee records and HR documentation in line with company policies.
Assist with employee training coordination and compliance tracking.
Support payroll preparation by gathering timesheets and relevant employee information.
Act as a point of contact for basic HR queries.
Senior Leadership Team (SLT) and board support
Provide administrative and project support to SLT members and board.
Coordinate leadership meetings prepare agendas and take meeting minutes.
Help track action items deadlines and follow-ups for SLT initiatives.
Assist with confidential projects and communications.
Support preparation of reports presentations and business documentation as required.
Executive support to the Chair of the board and CEO as required.
Warehouse operations support
Liaise with the warehouse team to coordinate administrative needs.
Assist with inventory records order processing delivery documentation and system updates.
Support communication between the warehouse office suppliers and customers.
Help monitor stock levels of operational supplies and arrange replenishment.
Maintain accurate documentation for shipments returns and logistics support.
Previous experience in office management administration or a similar role.
Strong organisational and multitasking abilities.
Excellent written and verbal communication skills.
Proficiency with MS Office (Word Excel Outlook PowerPoint) and office management software.
Understanding of basic HR processes is an advantage.
Ability to handle confidential information with professionalism and discretion.
Strong problem-solving skills and proactive attitude.
Experience supporting operational or warehouse environments preferred but not required.
Reliable professional and approachable.
Able to work independently and as part of a team.
High attention to detail.
Strong interpersonal skills with the ability to communicate with all levels of the organisation.
Flexible and adaptable in a dynamic environment.
Required Experience:
IC
FLOWERBX is an international, online, direct-to-consumer flower brand that sources flowers directly from the growers and delivers them to homes and businesses in the UK and the US. Born out of a need to connect customers everywhere with the very best varieties of seasonal flowers, F ... View more