Position Description:
We are looking for an experienced Infor M3 Finance Consultant (Support) to join our ERP Managed Services team. The consultant will provide functional and application support for Infor M3 Finance modules ensuring smooth business operations timely resolution of user issues and continuous system improvements. This role is ideal for professionals with strong finance domain knowledge and hands-on Infor M3 experience who thrive in client-facing environments focused on service quality and stability.
#LI-MA8
Your future duties and responsibilities:
-Deliver functional support for Infor M3 Finance modules (GL AP AR FA Costing Consolidation).
-Analyze and resolve user issues incidents and service requests in alignment with SLA targets.
-Work closely with technical (L3) teams for defect analysis data correction and system enhancements.
-Support finance operations such as month-end closing reconciliations and reporting.
-Perform root-cause analysis (RCA) for recurring issues and implement preventive actions.
-Prepare and maintain knowledge base articles SOPs and configuration documentation.
-Support configuration adjustments data fixes and regression testing when required.
-Coordinate with other functional teams (Procurement Supply Chain Manufacturing) for cross-module issue resolution.
Required qualifications to be successful in this role:
Required Skills & Experience
4 years of hands-on experience in Infor M3 Finance functional support.
Deep understanding of finance processes (GL AP AR FA costing inter-company).
Experience working with incident management tools (e.g. ServiceNow Remedy).
Ability to troubleshoot functional issues and implement configuration changes.
Familiarity with M3 data structures workflows and finance tables.
Excellent communication documentation and client engagement skills.
Bachelors degree in Finance Accounting or Information Technology.
Preferred Qualifications:
Exposure to various Infor M3 versions.
Basic SQL skills for data validation or analysis.
Preferably with ITIL Foundation certification or experience in ITIL-based support models.
Experience in a global support environment.
Skills:
- Analytical Thinking
- Detail-oriented
- Finance & Accounting
- M3 Environment Management
- M3 Environment Management
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Contract
Position Description:We are looking for an experienced Infor M3 Finance Consultant (Support) to join our ERP Managed Services team. The consultant will provide functional and application support for Infor M3 Finance modules ensuring smooth business operations timely resolution of user issues and con...
Position Description:
We are looking for an experienced Infor M3 Finance Consultant (Support) to join our ERP Managed Services team. The consultant will provide functional and application support for Infor M3 Finance modules ensuring smooth business operations timely resolution of user issues and continuous system improvements. This role is ideal for professionals with strong finance domain knowledge and hands-on Infor M3 experience who thrive in client-facing environments focused on service quality and stability.
#LI-MA8
Your future duties and responsibilities:
-Deliver functional support for Infor M3 Finance modules (GL AP AR FA Costing Consolidation).
-Analyze and resolve user issues incidents and service requests in alignment with SLA targets.
-Work closely with technical (L3) teams for defect analysis data correction and system enhancements.
-Support finance operations such as month-end closing reconciliations and reporting.
-Perform root-cause analysis (RCA) for recurring issues and implement preventive actions.
-Prepare and maintain knowledge base articles SOPs and configuration documentation.
-Support configuration adjustments data fixes and regression testing when required.
-Coordinate with other functional teams (Procurement Supply Chain Manufacturing) for cross-module issue resolution.
Required qualifications to be successful in this role:
Required Skills & Experience
4 years of hands-on experience in Infor M3 Finance functional support.
Deep understanding of finance processes (GL AP AR FA costing inter-company).
Experience working with incident management tools (e.g. ServiceNow Remedy).
Ability to troubleshoot functional issues and implement configuration changes.
Familiarity with M3 data structures workflows and finance tables.
Excellent communication documentation and client engagement skills.
Bachelors degree in Finance Accounting or Information Technology.
Preferred Qualifications:
Exposure to various Infor M3 versions.
Basic SQL skills for data validation or analysis.
Preferably with ITIL Foundation certification or experience in ITIL-based support models.
Experience in a global support environment.
Skills:
- Analytical Thinking
- Detail-oriented
- Finance & Accounting
- M3 Environment Management
- M3 Environment Management
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Contract
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