Customer Service Consultant
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Job Location:
Doraville, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Center
DoravilleJOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties which may include but not limited to properly greeting customers in person or on the phone determine their needs and immediately respond by providing guidance and assistance as required assisting Collision Estimators by handling drop-offs mapping/marking and photographing vehicles arranging customer transportation preparing paperwork and performing active customer deliveries while effectively communicating with customers clients teammates and vendors to ensure correct and efficient repairs while adhering to all Calibers Standard Operating Procedures insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
- Benefits from day one: Immediately eligible for medical dental and vision
- Industry Comparable Pay Paid weekly and eligible for overtime
- Paid Vacation & Holidays Can begin accruing day 1
- Career growth opportunities we promote from within!
- A career for life: Youll gain hands-on experience within a production shop.
REQUIREMENTS:
- 2 years of customer facing experience; sales experience a plus
- Must have a valid drivers license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
- Ability to do consistent physical activity reach below and above shoulder level kneeling bending and squatting and lifting objects over 50 lbs.
- Passion for learning the collision industry
- Be able to understand instructions written and verbal
- Can prioritize competing tasks and adapt easily to a fast-paced environment
- Must be able to provide personable friendly World Class customer service to internal and external customers
Required Experience:
Contract
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- HP Service Manager
- Windows
- ServiceNow
- Relationship Management
- Operating Systems
- Management Consulting
- Troubleshooting
- Automotive Service
About Company
This no-cost, 15-week collision repair and auto body job training for veterans. Caliber is committed to helping ex-military transition to a rewarding civilian career.
