Customer Service New Associate

Trigent Software Private Limited

Job Location:

Mumbai Suburban - India

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Provide assistance in resolving customer and employee problems incidents issues requests and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation timely notification proper escalation efficient tracking and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.
100% Work from Office
Only Night Shifts Shift Hours: 9.5Hrs
Good English Communication Skills

Comments:

100% Work from Office
Only Night Shifts Shift Hours: 9.5Hrs
Excellent English Communication Skills

Job Description: Provide assistance in resolving customer and employee problems incidents issues requests and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation timely notification proper escalation efficie...