General Manager

Red Ember Recruitment (PTY) Ltd

Job Location:

Cape Town - South Africa

Monthly Salary: Not Disclosed

Experience Required: 3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our client a boutique provider of high-end tailor-made travel and lifestyle experiences is seeking an experienced and inspirational General Manager to lead their team and oversee daily operations. This is a rare opportunity for a dynamic leader who is passionate about luxury service operational excellence and creating unforgettable guest journeys.

Role Overview

As General Manager you will guide a multi-disciplinary team ensure seamless delivery across all operational touch points and drive sustainable business growth. You will play a strategic role in shaping service standards elevating guest experiences and enhancing overall business performance.

Key Responsibilities

Lead inspire and develop a high-performing team committed to exceptional service
Oversee reservations operations and premium transportation services with a focus on efficiency and guest satisfaction.
Manage day-to-day operations while driving profitability performance and long-term growth.
Build and maintain strong relationships with clients partners and suppliers.
Ensure all guest experiences align with the brands values and luxury standards.

Requirements

Minimum 3 years management experience within luxury travel experiential tourism hospitality or a related premium service environment.
Demonstrated success in operational and financial management roles.
Strong leadership and people-management skills with the ability to mentor motivate and guide teams.
Excellent organizational communication and problem-solving abilities.
Commercial mindset with the ability to identify and leverage business opportunities.
A passion for sustainability cultural authenticity and delivering meaningful personalised experiences.

Required Skills:

Travel and Tourism General Manager

Required Education:

Diploma

Our client a boutique provider of high-end tailor-made travel and lifestyle experiences is seeking an experienced and inspirational General Manager to lead their team and oversee daily operations. This is a rare opportunity for a dynamic leader who is passionate about luxury service operational exce...