Jewelry Sales Consultant

Palo Alto, CA - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Jewelry Consultants offer a wonderful experience for customers.

As a Jewelry Consultant you will help customers through the buying process using different platforms: in-person meetings virtual appointments phone calls or live chat! You will help customers find their perfect jewelry from our luxury collection.

By meeting and exceeding sales goals in a busy environment this team creates special moments and shares in the joy of our customers lives. Want to know what a typical day is like

The best candidate for this job can work full-time and is available on weekends.

This position is in-person at our Palo Alto CA showroom.

Job Duties - Use your sales skills and product knowledge to help customers make buying decisions creating a memorable and personalized experience for each person.

- Handle a lot of incoming sales requests through email live chat and phone calls to meet your sales goals while providing a luxury experience fitting for our high-quality products.

- Welcome and assist customers when they arrive making their experience special and personal.

- Follow up with customers after their purchase to help with pick-ups exchanges resizing and any other questions they may have.

- Call customers to confirm their appointments and answer any questions they have before their visit.

- Look at customer feedback and online reviews and work with your leaders to improve the customer experience and your sales performance.

- Ensure a safe and pleasant environment for everyone in the showroom and keep products secure.

- Open and/or close the showroom and waiting area. - Use our ERP system to manage your tasks and communicate with others.

- Be a brand supporter sharing our mission to create a more sustainable and compassionate jewelry industry.

What You Need:

- A love for customers. You genuinely enjoy helping people and do your best to provide them with a great experience.

- A desire to achieve goals. You enjoy challenges and aim to exceed your sales targets.

- Attention to detail. You understand that the little things matter most to our customers during their important moments. You are organized and pay attention to details in a fast-paced setting.

- Good communication skills. You can express your thoughts clearly and politely whether speaking to a customer or coworker in person over email or through chat.

- Team player. You believe that working together is the best way to make a positive change in the jewelry industry!

Our Jewelry Consultants offer a wonderful experience for customers.As a Jewelry Consultant you will help customers through the buying process using different platforms: in-person meetings virtual appointments phone calls or live chat! You will help customers find their perfect jewelry from our luxur...