Quality Analyst – AR Calling| Kolkata

Kolkata - India

Monthly Salary: INR 300000 - 700000

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Hiring: Quality Analyst AR Calling (US Healthcare Process)

Location: Kolkata India

Salary: Up to 60000 per month

Shift: 5:30 PM 2:30 AM / 6:00 PM 3:00 AM

Week Off: Fixed Saturday & Sunday

Gender: Male candidates only

Key Responsibilities:

Audit AR Calling calls to ensure accuracy and process compliance.
Identify errors gaps and improvement areas.
Provide feedback and guide agents on performance improvement.
Maintain daily/weekly quality reports and audit summaries.
Participate in calibration sessions and support refresher training.
Ensure adherence to HIPAA call scripts and quality standards.
Work with Operations to implement corrective actions and improve overall quality.

Requirements

1year and above Experience in Call Audit for AR Calling is mandatory

Any Undergraduate/Graduate/ post graduate can apply

Strong understanding of US Healthcare RCM

Good analytical listening and feedback delivery skills

Ability to monitor calls identify gaps and ensure process compliance

Benefits

Incentives:

850 Punctuality Pay
850 Performance Pay
Night Shift Allowance: 75 per working night (office presence)

Mediclaim: Coverage for employee spouse and children

Transportation: Drop facility available within 40 km radius from office

Required Skills:

1year and above Experience in Call Audit for AR Calling is mandatory Strong understanding of US Healthcare RCM Good analytical listening and feedback delivery skills Ability to monitor calls identify gaps and ensure process compliance

Required Education:

Any Undergraduate/Graduate/Post graduate can apply

Hiring: Quality Analyst AR Calling (US Healthcare Process)Location: Kolkata IndiaSalary: Up to 60000 per monthShift: 5:30 PM 2:30 AM / 6:00 PM 3:00 AMWeek Off: Fixed Saturday & SundayGender: Male candidates onlyKey Responsibilities:Audit AR Calling calls to ensure accuracy and process compliance....