We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise incident resolution and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues leads root cause analysis (RCA) and partners with Product and Development teams to ensure that defects (bugs) and feature requests (stories) are properly documented prioritized and delivered through Azure DevOps (ADO). This is a Run Support position that must also be able to troubleshoot data-platform workflows independently.
Key Responsibilities
Core Technical Skills (required):
Snowflake: querying monitoring query history task scheduling data validation
SQL: strong ability to write debug and optimize queries
Airflow: DAG dependencies task retries scheduling manual triggers
dbt: running models understanding project structure debugging transformation errors
Fivetran: connector monitoring log review manual refreshes
Python: read/modify scripts used in ETL jobs or Lambda functions
AWS Lambda: review logs and execution results for event-based jobs
ETL/ELT: strong understanding of ingestion and transformation flows
Representative support scenarios:
Investigating Snowflake table/view refresh failures and reviewing logs
Checking and re-running Airflow DAGs or dbt models
Validating ingestion via Fivetran and confirming source loads with SQL
Reviewing ETL/ELT job dependencies and manually triggering failed runs
Identifying/resolving timing or sequencing issues in scheduled jobs
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise incident resolution and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues leads root cause ...
We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise incident resolution and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues leads root cause analysis (RCA) and partners with Product and Development teams to ensure that defects (bugs) and feature requests (stories) are properly documented prioritized and delivered through Azure DevOps (ADO). This is a Run Support position that must also be able to troubleshoot data-platform workflows independently.
Key Responsibilities
Core Technical Skills (required):
Snowflake: querying monitoring query history task scheduling data validation
SQL: strong ability to write debug and optimize queries
Airflow: DAG dependencies task retries scheduling manual triggers
dbt: running models understanding project structure debugging transformation errors
Fivetran: connector monitoring log review manual refreshes
Python: read/modify scripts used in ETL jobs or Lambda functions
AWS Lambda: review logs and execution results for event-based jobs
ETL/ELT: strong understanding of ingestion and transformation flows
Representative support scenarios:
Investigating Snowflake table/view refresh failures and reviewing logs
Checking and re-running Airflow DAGs or dbt models
Validating ingestion via Fivetran and confirming source loads with SQL
Reviewing ETL/ELT job dependencies and manually triggering failed runs
Identifying/resolving timing or sequencing issues in scheduled jobs
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
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