Account Management Specialist, GrabMart .

Get to Know the Team

GrabMart is the fastest growing startup within Grab and is growing rapidly towards becoming the regions #1 provider of goods delivery services.

Get to Know the Role

As an Account Management Specialist GrabMart you will be responsible for:

• Establishing and manage strong business relationships with existing and potential top merchants to drive growth for GrabMart.
• Lead all elements of account management including trend monitoring business development strategy partner negotiation daily account management and execution of key initiatives.
• Grow key accounts as measured by deliveries GMV and revenue as well as forming deeper relationships with partners through collaboration in other areas such as GrabPay GrabAds and GrabExpress.
• You will own relationships with FMCG clients to drive Ads sale of relevant Grab assets including sales pitch planning marketing calendar execution such as merchant participation acquisition and end-of-campaign reporting.

You will report to the Manager GrabMart and working onsite in Petaling Jaya.

The Critical Tasks You Will Perform

• You will acquire and drive growth in key accounts as measured by deliveries GMV and revenue.
• Prepare weekly monthly promotion planning & category strategy planning including monitoring trends and suggesting/coordinating appropriate pricing & promotional activities.
• You will manage end-to-end deal management (including working with country BD ads GrabGifts transport food pay/financial operations marketing and product to ensure the success of the partnership).
• You will probe and investigate merchants pain points and validate the issues theyre facing with key partners including mitigating escalations that may come through Customer Support.
• You will evaluate strategic and partnership opportunities performing a broad range of quantitative and qualitative analyses.
• You will collaborate with different departments to tailor merchant-specific needs (e.g. customized reporting marketing support integrations).
• You will improve operational excellence by working with the merchants and operations teams.

Qualifications :

What Essential Skills You Will Need

• Bachelor (or above) degree in Business/ Management or equivalent.
• You have 3 years of relevant experience in account management business development partnerships or equivalent.
• You have experience in managing FMCG clients or e-commerce categories.
• Demonstrated the ability to incorporate business strategy finance and legal concepts to lead complex multi-faceted deals.
• Comfortable with managing data and able to perform analysis (e.g. to solve business problems).

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time