Tactical and Community Response Program Specialist

Position Summary

We seek to hire a highly motivated and talented individual as a program specialist specializing in Philadelphias Division of Safe Neighborhoods Tactical and Rapid Response Program to coordinate program services and community outreach initiatives. 

The tactical program is a collaborative effort that provides essential context for gun violence within the designated police districts pinpoint and GVI areas to the Citys environmental and social service providers. Rapid Response Protocol is comprised of key representatives from the City who can mobilize teams and direct needed services and support to assist victims witnesses and others in the community impacted by a recent shooting or homicide that requires a unified crisis response. 

As the Tactical and Rapid Response Program Specialist you will play a key role in supporting various organizational programs planning implementation and evaluation. Your responsibilities will include coordinating activities managing resources and ensuring program objectives are met efficiently and effectively. You will be responsible for assuring that the program complies and will report to the Tactical and Community Response Director.

Essential Functions

The Tactical and Rapid Response Program Specialist will be responsible for the oversight coordination and quality assurance of the social services provided by the Division of Safe Neighborhoods (DSN) including among others the following duties:

• Case management: Ensures compliance and that procedures are developed/ enforced in alignment with the standards of DSN.
• Outreach Coordination: Collaborate with partnering community-based organizations to implement a plan of action regarding community engagement and crisis response
• Program Evaluation: Coordinates process for improving organizational performance by recommending areas or approaches for improvement initiatives or activities performing new procedures collecting data and providing input to Tactical and Rapid Response Program.
• Project Management: Monitor program progress and report on key performance indicators.
• Develop and facilitate relevant relationships between all participating social service agencies to support identifying available resources for crisis workers to deploy to the community.
• Implement and sustain community contacts within the operating districts.
• Proactively identify and create new partnership opportunities with individuals/networks/groups who engage in violence prevention initiatives.
• Support Tactical and Community Response with special event in PPD pinpoint areas.
• Prepare and submit regular reports on programming activities and outcomes.
• Support and train new credible messengers.
• Responsible for assisting with the preparation of written documents including but not limited to blog posts fact sheets flyers policy briefs news releases etc.    
• Ability to prepare or supervise the preparation of reports and records.
• Support the outreach of 211 Violence Prevention Helpline.
• Maintain accurate and up-to-date program records and databases.
• Collect analyze and report data related to program outcomes.
• Conduct program evaluations and assessments to identify areas for improvement.  
• Collaborate on special projects for other DSN program initiatives.
• Other duties assigned by Tactical and Community Response Director.

Work-Life

Our working hours are generally 37.5 hours per week in office full-time.

Qualifications :

Preferred Education: 

• A bachelors degree in social work education criminal justice communications or a related field is required or a student currently enrolled in a college/university with at least 10 years of relevant working experience is required. OR any equivalent combination of education and experience determined to be acceptable that has included the completion of a graduates degree program and the specific experience:  
  • Knowledge of and experience working with Philadelphia communities
  • Experience in working with community organizations/agencies and high-risk populations is a must.
  • Applicant should have excellent leadership conflict resolution and communication skills.
  • The applicant should have experience working with and between different systems.

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $50000-$55000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

For more information go to: Human Relations Website: Work :

No

Employment Type :

Full-time