Performance & Monitoring Engineer
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role Summary
We are seeking a Performance & Monitoring Engineer to support enterprise application and infrastructure performance enable proactive issue detection and ensure system reliability. The role involves configuring monitoring tools analyzing performance metrics managing alerting workflows and collaborating with operations teams to maintain SLAs and application health.
Key Responsibilities
Configure and manage application & infrastructure monitoring tools such as Dynatrace and Nagios
Set up dashboards synthetic monitoring real-time metrics and alert policies for production and non-production environments
Analyze performance bottlenecks and recommend tuning or optimization strategies
Develop and maintain health checks performance baselines and usage trends
Integrate monitoring outputs with ITSM tools (ServiceNow) for automated incident creation and escalation
Work with infrastructure application DevOps and SRE teams to address critical performance issues
Support incident problem and change management processes to ensure operational stability
Produce periodic performance reports KPI metrics and recommendations for capacity planning
Automate monitoring tasks and reporting where applicable
Required Skills & Experience
38 years in Monitoring SRE NOC Performance Engineering or Operations
Hands-on experience with:
Dynatrace
Nagios
ITSM tools (ServiceNow preferred)Understanding of performance telemetry monitoring and IT operations KPIs (SLAs SLOs MTTR MTBF)
Strong analytical troubleshooting and communication capabilities
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.
At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality
Required Experience:
IC
Key Skills
- Cruise
- Dcom
- HVAC Design
- Arabic
- Asic
About Company
As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.
