For the upcoming opening of our new MAX&Co. Store in Regent Street we are looking for passionate and results-driven Sales Assistants to join our team.
You will play a key role in conveying the brands identity and excellence in service while contributing to store performance and delivering an exceptional customer experience.
Main Responsibilities
- Welcome and assist clients in line with Max Maras brand values service standards and selling ceremony.
- Actively support the achievement of personal and store goals working collaboratively with the team.
- Develop and maintain strong client relationships through dedicated clientele activities.
- Ensure the store is impeccably presented at all times with merchandise properly displayed and organized.
- Stay up to date with product knowledge brand heritage and fashion trends.
- Handle customer queries and resolve complaints with professionalism and empathy.
- Act as an ambassador of Max Maras customer-centric approach.
Qualifications :
The ideal candidate will:
- Speak fluent English; knowledge of additional languages is a plus.
- Have at least 13 years of retail experience; experience in the luxury or premium fashion sector is preferred.
- Be passionate about fashion sales and delivering outstanding customer service.
- Be goal-oriented proactive and committed to continuous improvement.
- Maintain high standards in presentation and behaviour aligned with the brand image.
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.
The first Italian clothing company founded in 1951 with the aim of offering haute de gamme womens clothing produced according to industrial processes of excellence.
Passion commitment and tradition have created a unique fashion style:
9 brands
60 collections per season
items sold per year
105 countries in the world
2500 mono-brand stores
10000 multi-brand stores
27 languages spoken
5500 collaborators in the world
Our organisational structure is based on 44 Departments including Fashion Design Marketing & Sales Operations Retail ICT Architecture Design Economics BI etc.
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We are committed to equality of opportunity for all employees.
We accept and value the differences between people without any bias including but not limited to: race ethnicity gender gender identity sexual orientation age social class physical ability or attributes religious or ethical values system national origin and political beliefs.
Remote Work :
No
Employment Type :
Full-time
Max Mara Fashion Group An Italian House of Brands, Family Owned Since 1951. Passion, commitment and tradition have created a unique fashion style: today 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature ... View more