Senior Field Services Engineer

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profile Job Location:

George Town - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

The company is a global leader in automated test solutions and engineering services supporting communications and electronics manufacturers worldwide. Its mission is to help clients accelerate product development improve quality and drive innovation.
Headquartered in North America the company operates in Europe the United States Mexico and Asia providing end-to-end support for global production sites. Its customers are leading international technology companies and OEMs with whom it collaborates on the design integration and optimization of advanced test systems.

Position Summary
The Senior Field Service Engineer (FSE) will serve as a local technical expert supporting deployed projects and end users. The role involves both hardware and software system debugging for automated equipment ensuring smooth installation validation maintenance and optimization of production systems.
Key Responsibilities
  • Perform equipment installation and system bring-up
  • Validate and qualify automated equipment
  • Conduct end-user training sessions
  • Provide maintenance and troubleshooting support
  • Perform root cause analysis and implement corrective actions
  • Repair and upgrade equipment software and hardware as required
  • Collaborate with design engineers for continuous improvement and optimization
  • Prepare and maintain technical documentation and reports
Qualifications & Experience
  • Bachelors degree or above in Electrical Engineering Automation Mechatronics or related fields
  • 5 years of hands-on experience in PLC development and non-standard automation systems
  • Strong understanding of PLC- and computer-controlled production equipment with complex processes
  • Advanced knowledge of:
    • Calibration procedures for precision assembly machines with vision-guided motion
    • Machine vision systems (debugging calibration configuration)
    • Motion systems (motor tuning repeatability stability checks)
    • Six-axis robot setup and configuration
  • Experience using and configuring:
    • LabVIEW applications
    • Beckhoff PLC IO and Motion applications
  • Fluent in English (both spoken and written)
  • Prior experience working in a manufacturing or automation environment
  • Willingness to travel up to 80% domestically and internationally
Core Competencies & Skills
  • Logical thinker with strong problem-solving ability
  • Adaptable to a fast-paced project-driven environment
  • Excellent communication negotiation and relationship-building skills
  • High learning agility and passion for engineering innovation
  • Strong presentation and conceptualization skills
  • Active listening and team collaboration mindset
Behavioural Competencies
  • Aligned with company values
  • Proactive and challenge-oriented
  • Continuous learner with growth mindset
  • Passionate about engineering excellence
Whats in It for You
  • A dynamic multinational high-tech work environment
  • Opportunities for professional development and technical training
  • Competitive salary package with comprehensive benefits
  • Inclusive fair and supportive company culture
  • Team-oriented environment with a passion for technology
The company is a global leader in automated test solutions and engineering services supporting communications and electronics manufacturers worldwide. Its mission is to help clients accelerate product development improve quality and drive innovation. Headquartered in North America the company operat...
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Key Skills

  • Presentation Skills
  • Iis
  • Data Collection
  • Military Experience
  • Windows
  • Host/Hostess Experience
  • Visio
  • Construction Management
  • Special Operations
  • Maintenance
  • Troubleshooting
  • Wiki Systems