Customer Service Officer, Limassol

Limassol - Cyprus

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Emerald Zebra is delighted to partner with a well-established international corporate and investment bank based in Limassol Cyprus with over 30 years of local presence. Our client offers a full suite of financial services including M&A trade finance project finance ECM transaction advisory and equity research. Renowned for its professionalism innovation and client-focused approach the bank continues to grow its dynamic team and is now seeking a Customer Service Officer.

About the Role

This is an excellent opportunity for a recent graduate or an early-career professional with 1-2 years of customer service experience preferably in banking operations. The Customer Service Officer will be responsible for delivering high-quality service to clients and supporting daily operational and administrative activities within the bank.

Key Responsibilities

Act as the first point of contact for clients assisting with inquiries banking needs and the promotion of products and services.
Maintain accurate and up-to-date client information in the banks database and ensure all necessary documentation is collected.
Update client profiles and ensure internal systems reflect current records.
Provide clients with confirmations bank statements and relevant documentation.
Handle various administrative tasks to support the banks operational requirements.
Assist with AML compliance procedures ensuring adherence to regulatory standards.
Support general accounting tasks including processing manual payments on behalf of clients.

Qualifications & Experience

Bachelors degree in Finance Accounting Business Administration or a related field.
1-2 years of experience in customer support preferably in banking operations.
Fluency in English and Greek; Arabic is considered an advantage.
Strong proficiency in Microsoft Office (Outlook Excel Word).
Excellent interpersonal skills and a collaborative team spirit.
Strong customer service orientation with a proactive and professional approach.

Why Apply

Salary Range: EUR 16800 - 19600 gross/year ( includes 14 salaries)
Worklife balance with friendly working hours: Monday - Thursday 08:00- 15:30 Friday 08:00 -15:00
Annual Leave: 20 days
Opportunity to join a respected international banking institution with a long-standing presence in Cyprus.
Supportive team environment with professional development potential.

If you are a motivated individual looking to develop your career within the banking sector we would love to hear from you!

Apply now through Emerald Zebra visit the link!

Emerald Zebra is delighted to partner with a well-established international corporate and investment bank based in Limassol Cyprus with over 30 years of local presence. Our client offers a full suite of financial services including M&A trade finance project finance ECM transaction advisory and equit...