Chat Process Associate
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Chat Process Associate
Location: Ahmedabad Gujarat
Type: Full Time
We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.
Role Overview
As a Chat Service Representative you will support customers through written communication channels such as chat email text and social media. You will be responsible for resolving queries providing product information and delivering exceptional customer experiences through professional and friendly interactions.
Key Responsibilities
- Respond to customer queries through chat email and other non-verbal platforms
- Understand and resolve customer issues with accuracy and empathy
- Deliver high-quality support that ensures customer satisfaction
Eligibility Criteria
- Minimum qualification is High School Diploma or equivalent
- Freshers can apply; experience of one year in customer service is preferred
- Strong written English communication skills with good grammar and spelling
- Basic computer knowledge and typing skills
- Flexible to work in rotational shifts including weekends and night shifts
Salary:
Rs. 25k- 35k Ctc per month (On the basis of Interview & Experience)
Perks and Benefits
- Provident Fund
- One way cab facility (for Night Shifts only)
- Shift allowance
- Insurance
Language Requirement
English (Proficient)
Required Skills:
chat processcustomer supportcommunicationbpotyping skillscustomer servicecomputer skillsproblem-solvingenglishwritten communication
Key Skills
- Internship
- Coaching
- Information Technology Sales
- Administration Support
- Financial Planning
