Director of Student Support Services
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Job Location:
Chattanooga, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Director of Student Support Services oversees the development implementation and assessment of all Student Support Services project functions. The Director leads all aspects of the U.S. Department of Education funded SSS grant while working within relevant university and system policies.
Responsibilities
Project Management
- Provides oversight of all project functions guided by funded proposal goals and objectives federal regulations/guidelines and university policies
- Responsible for the design and implementation of the following project functions: academic advising tutoring career counseling individual needs assessments graduate/professional school counseling financial education and literacy programs academic monitoring and tracking personal skills development workshops and academic/social/cultural events
- Recruits program participants and completes necessary steps for student enrollment (application reviews interviews selection) to accepted students
Student Support
- Provides direct services to program participants each year which include academic advising career counseling financial counseling graduate/professional school counseling advocacy and providing opportunities and information
Reporting and Records Maintenance
- Designs and maintains database record-keeping systems that provide documentation for the project including participant eligibility student contacts services and activities performance and compliance data
- Monitors and approves expenditures
- Completes and submits all federal reports and campus inventories
- Designs and oversees program evaluation procedures
Coordination
- Serves as a liaison with the U.S. DOE Program Officer publicizes and disseminates relevant campus project information
- Promotes collaboration and partnerships with related campus efforts and other retention activities
- Provides advocacy for students
- Participation in campus committees when appropriate
- Represents program at the state regional and national level at conferences
- Leads in writing and submitting competitive federal grants and campus proposals
The ideal candidate will possess the following:
- Knowledge of proven practices for improving outcomes of underrepresented college students
- Knowledge and proficiency in the operation and use of computers utilizing various software applications (i.e. word processing spreadsheet and database management software)
- Knowledge of and ability to interpret apply and explain applicable federal state and District laws regulations policies and procedures related to assigned functions and Federal Grant management and reporting
- In-depth knowledge of the programmatic operations services and activities of TRiO SSS Programs
- Strong communications skills (written and verbal) and the ability to present complex academic information to diverse audiences
- Strong organizational skills
- Ability to build and maintain relationships with a wide diversity of individuals including students faculty and staff
Review of applications will beginSeptember 30 2025and continue until the position is filled. Applications received bythis datewill receive priority consideration.
Qualifications
Minimum:Requires a bachelors degree in education counseling social work college student personnel or related field; (7) years of professional experience working in higher education with low-income and first generation college students; providing related services including academic advising career counseling financial literacy guidance and/or tutoring coordination; planning and leading college student programs and activities such as academic success workshops; completing program assessment including data collection and report generation that demonstrate student performance outcomes; and supervisory experience including the recruitment hiring training and evaluation of employees; or an equivalent combination of education experience and training.
Preferred:A masters degreein education counseling social work college student personnel or related field; experience in the development implementation and management of a TRIO Student Support Services program; administrative experience in grant management grant/report writing and budgeting; experience with financial aid and awarding grant aid to student participants; experience with student information systems and databases including Ellucian Banner DegreeWorks Navigate and Blumen Data Software for reporting; and engagement with related national and/or regional professional communities such as COE SAEOPP TASP etc. is preferred.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
The University of Tennessee’s policies apply to all campuses and institutes and provide university employees guidance to: Policies Under Review HR0398 – Transitional Duty/Return to Work Program Featured Policy GE0004 – Philosophy on Institutional and Leadership Statements News + Updat ... View more
