Field Growth Manager

Who is Gather Health

Gather Health is a collective of outreach partners care partners clinicians and most importantly patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather we show love compassion community and care.

What is the Field Growth Manager job about

The Field Growth Manager will supervise direct motivate and inspire a team of people that we internally call Outreach Partners. The Outreach Partners (OPs) are responsible for developing relationships with key stakeholders and organizations within their assigned community territory to create patient acquisition opportunities. They engage prospective patients to provide education about Gather Healths unique social primary care model and services via various methods and strategies such as planning/facilitating community events networking with relevant organizations and community groups making telephonic and in-person connects with prospective patients with the goal of enrollment. This is a player-coach role they will lead by example model the right behavior for the team while providing the necessary resources tools and motivation for the team members to achieve their short and long-term performance goals. The success of the community outreach department will directly translate to these patients ability to access the care that they deserve the highest quality of medical care that is delivered with compassion as well as social and community resources that are vital for improving the quality of their lives.

What are some of the day-to-day duties

• Directly supervise a team of Outreach Partners and provide daily and long-term direction and leadership support
• Work closely with the team to develop strategies with regards to lead generation lead follow-up event planning and execution and relationship management
• Actively participate in the selection process of new hires by conducting both virtual and in-person interviews and reference checks
• Provide tactical training for new hires as well as existing team members and ensure their short and long-term success
• Serve as the liaison between the Vice President of Growth and the OP team to ensure transparent communication cascade
• Partner with multiple internal departments and colleagues i.e. Talent Acquisition finance and members of senior leadership
• Serve as a community ambassador and develop relationships and form partners with relevant external entities such as political groups community-based organizations and other potential programs serving the senior population
• Assume responsibility for the teams performance measured via metrics and quantifiable goals tracked in CRM

So is this considered a sales role

This is a pay-for-performance role - meaning you and your team are compensated based on the number of patients you acquire. So yes - when you are educating the prospective patients about the Gather Health model and services you are essentially selling our concept. But heres how this role differs from most traditional sales jobs that entail convincing/persuading a business or consumer to purchase a product or service in exchange for a the OP role here at Gather Health you would be introducing a unique concept and services that are designed to not only produce significantly better clinical outcomes for these vulnerable patients but can also help reduce their total medical costs in the long run. We do this by focusing on quality instead of quantity while also keeping in mind the non-clinical factors that negatively impact these seniors overall health such as depression isolation loneliness and general lack of resources and support within their communities. This is not a sales role that involves pitching products or services that the customer doesnt need or cant afford. You would be providing them with the opportunity to improve the quality of their lives in a meaningful way. When one truly believes in what theyre selling and is passionate about the mission and vision we believe that it will result in a fulfilling employment experience for them.

How is the pay structured

The position offers a competitive base salary plus commissions based on the number of patients you and your team enroll/recruit.

Who would I be reporting to

This position reports to the Vice President of Growth who has deep experience in the industry and serves on the senior leadership team.

What are the requirements for this position

• Bachelors degree
• Minimum of two years of experience within the Medicare/Medicaid sales environment
• Minimum of five years of experience working in a metrics-driven sales setting
• Minimum of two years of experience having managed a B2C sales team
• Minimum of two years using a CRM
• Ability to travel locally to various events with access to a vehicle
• Experience with basic office tools such as Word Excel Outlook SharePoint etc.
• Ability to work for any employer in the United States

What are the preferred skills or experience

• Recent experience with Salesforce
• Knowledge of the Value-Based-Care industry

What are the traits and characteristics of the ideal candidate most likely to succeed

• Inspiring others feel more motivated and positive around this person
• Decisive often finds themselves being the decision maker in professional and social situations
• Confident not afraid of things that are unknown to them
• Fair dedicated to equity and does not play favorites
• Persistent does not give up easily when things get tough
• Resilient displays toughness and not easily discouraged
• Competitive likes to win and takes on challenges with confidence
• Motivated things like metrics quotas pay-for-performance do not scare them
• Outgoing likes attending events and meeting new people
• Relatable naturally makes human connections with their warmth humor and demeanor
• Positive sees glass as is half full vs. half empty
• Creative looks for new ways to do things better
• Organized manages time effectively and operates efficiently
• Reliable takes responsibilities seriously and always shows up on time

What are the hours for this position

Monday Friday during standard business hours although you may attend events in the evenings and weekends on occasion.

Why should I join Gather Health

• We are a mission-based organization that is passionate about changing the way seniors experience primary care
• Our business model is unique and on the cutting-edge of the primary care industry
• Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience but also an amazing employee experience for our colleagues
• We are intentionally building a strong company culture and providing a compassionate and joyful work environment
• The organization was conceptualized founded and launched by experienced co-founders with a track record of success in the healthcare space
• We offer competitive pay and benefits for our Full-Time colleagues including:
• Base pay plus commissions
• Paid Time Off
• Paid Holidays
• Medical insurance coverage (health dental vision) with no waiting period for enrollment
• Short and Long-Term disability insurance at no cost to you
• Basic life insurance coverage at no cost to you
• 401K plan
• Employee Assistance Program at no cost to you
• Supplemental benefits available for discounted prices (legal services Aflac hospital indemnity accidental death & dismemberment etc.)