The Supervisor Safety &Risk implements and may provide input into strategic goals for safety and loss control across the organization.
RESPONSIBILITY LEVEL:
Implements and may provide input into strategic goals for safety and loss control across the organization. Oversees daily operations of team ensuring work is performed as prescribed by policies and procedures to achieve productivity service and quality standards and goals. Serves as a consultant to leadership on safety loss control & risk management. Maintains a high degree of industry acumen and business literacy including claim financials safety operational goals while promoting a strong safety culture throughout the organization. Has familiarity with the safety budget and manages team spend to meet budget targets. Typically works on projects and initiatives that span 3 12 months.
PRINCIPAL DUTIES:
1. Partner with Safety Asset Protection and Facilities leadership on developing safety loss control and risk management best practices for applicable business units. Serve as the point of contact on complex safety and risk issues.
2. Oversee daily operations of the safety team including site visits territory management and adherence to visit schedules.
3. Collaborate with department leadership and respond to investigate resolve and document safety loss control or risk issues.
4. Serve as the subject matter expert on safety loss control and risk management that impact the organization. Monitor compliance with Goodwill s safety policies and procedures. .
5. Key role in the design development and delivery of safety loss control and risk management programs policies and practices. Recommends policy updates based on legislative/governmental changes and safety compliance and training best practices.
6. Oversee and support emergency response procedures for all Goodwill locations by establishing clear roles performing risk assessments and continuously assessing plans based on drills exercises and emergency situations.
7. Drive and support continuous improvement initiatives including strategic safety loss control and risk management initiatives. Actively participate in and contribute to the organization s safety and loss control projects and action planning helping drive a strong safety culture across Goodwill.
8. Maintain regular communication with staff on safety loss control and risk management about trends or singular events of relevance. Partner with Safety colleagues and business leaders to identify opportunities to develop behavior based safety culture in their everyday workplace culture. Develop strong relationships with business unit leaders to understand their specific needs and concerns.
9. Partner with department leadership and peers to compile analyze and report on safety & risk data and metrics.
10. Leading and Developing Talent: Responsible for input on pay performance appraisals work schedules day-to-day personnel issues discipline and hiring. Actively networks and sources for positions within the team.
11. Project and Change Management: Periodically serves as a team member or subject matter expert for formal project or within the department. Contributes ideas and helps develop solutions while balancing demands of project work and routine job responsibilities. Supports management in the implementation of change. Engages effectively in change affecting her/him communicating appropriately with supervisor. Follows through on learning skill building and practice necessary to adapt to change.
12. Problem Solving: Implements production and develops best practices. Provides oversight to staff including advanced problem solving and customer service. Utilizes strong people skills to solve team issues. Resolves basic and moderately complex operational problems elevating them to the manager as appropriate.
13. Technical Skill: Has understanding of subject matter and demonstrates advanced knowledge of field along with the in-depth why s and supervisory experience. Has interpersonal skills in dealing with management and other departments.
14. Community Engagement: Champions Goodwill s community engagement initiatives. Is aware of Goodwill s community partner organizations and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.
15. Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1. Two years of college education or experience equivalency. A minimum of 5 years experience or 2 years managerial experience.
2. Valid driver s license. Ability to travel to various sites across the Goodwill Milwaukee and Metro Chicago territory.
3. Comprehensive understanding of all Safety areas including but not limited to: Insurance laws OSHA DOT and Compliance.
4. Proficiency with Microsoft Office Suite (Outlook Word Excel Visio PowerPoint).
CORE CULTURAL COMPETENCIES:
1. Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.
2. Values Differences: Creates an environment where differences are openly shared embraced and incorporated into the team s activities. Encourages others to be open to seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps others understand the value diversity brings to the business.
3. Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.
4. Situational Adaptability: Sets an example of adaptability adapting and shifting priorities in response to clients constituents or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.
5. Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.
6. Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team s work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.
PHYSICAL/SENSORY DEMANDS:
Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology which typically involves substantial motions of wrist hands and/or fingers; visual acuity to perform activities such as preparing data operating equipment or review thoroughness of work; ability to communicate with others and exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education experience internal equity market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.
Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan which are subject to change.
In addition to compensation we offer a competitive benefit program that may include medical dental vision short and long-term disability life insurance retirement plan paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs contracted temporary or other job categories.
Equal Opportunity Employer
(SEW)
Required Experience:
Manager
Start your career with a financially strong, family friendly organization. As part of Goodwill your work will support our mission and help people.