SPA Receptionist

AccorHotel

Job Location:

King Abdullah Economic City - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

To ensure the retail displays are clean attractive and well stocked at all times.
To keep up-to-date with the Guest Service results and to improve where it is required.
To send confirmation letters each evening to the guests with details of their requested service.
To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel.
To notify the Manager immediately of any guest complaints
To be fully aware of current and future services offered by the hotel and to make suggestions for improvement expansion or creation of new services.
To remain up to date with local and international trends in the beauty health and leisure services through internet magazines and other applicable media.
To actively up sell all the appropriate Spa services & products to the guests.
To ensure that the departmental operation budget is strictly adhered to maximising revenues and minimising expenses.
To achieve daily & monthly sales targets set by the Manager.
To assist the Manager in preparing daily & monthly revenue reports .
To confidently recommend and up sell additional services to guests. To try to rebook them where ever possible.
To report training needs to supervisor/manager
To ensure the towel displays are well stocked in the rooms and the rest room
To ensure the all changing rooms are clean and well stocked with shampoo conditioner & shower gel (amenities).
To write requisitions for maintenance issues.
To update the communications book on daily events if any.
To raise store requisitions. To ensure beverages are always well stocked and fresh for the guests.
To ensure confirmation cards are sent to the appropriate guest
To assist in monthly stock counting and inventory controls.
Ensure a high level of product knowledge of the hotel other outlets and the local area.
To be completely knowledgeable about all the retail products and available Spa services.
To assist in providing departmental orientation to newly recruited team members.
To assist guest with bookings.

Qualifications :

High School or any higher qualification. A minimum of 1 year experience in a similar position preferably in the hospitality industry.

Remote Work :

Employment Type :

Full-time

To ensure the retail displays are clean attractive and well stocked at all times. To keep up-to-date with the Guest Service results and to improve where it is required. To send confirmation letters each evening to the guests with details of their requested service. To have a thorough knowledge of a...

To ensure the retail displays are clean attractive and well stocked at all times.
To keep up-to-date with the Guest Service results and to improve where it is required.
To send confirmation letters each evening to the guests with details of their requested service.
To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel.
To notify the Manager immediately of any guest complaints
To be fully aware of current and future services offered by the hotel and to make suggestions for improvement expansion or creation of new services.
To remain up to date with local and international trends in the beauty health and leisure services through internet magazines and other applicable media.
To actively up sell all the appropriate Spa services & products to the guests.
To ensure that the departmental operation budget is strictly adhered to maximising revenues and minimising expenses.
To achieve daily & monthly sales targets set by the Manager.
To assist the Manager in preparing daily & monthly revenue reports .
To confidently recommend and up sell additional services to guests. To try to rebook them where ever possible.
To report training needs to supervisor/manager
To ensure the towel displays are well stocked in the rooms and the rest room
To ensure the all changing rooms are clean and well stocked with shampoo conditioner & shower gel (amenities).
To write requisitions for maintenance issues.
To update the communications book on daily events if any.
To raise store requisitions. To ensure beverages are always well stocked and fresh for the guests.
To ensure confirmation cards are sent to the appropriate guest
To assist in monthly stock counting and inventory controls.
Ensure a high level of product knowledge of the hotel other outlets and the local area.
To be completely knowledgeable about all the retail products and available Spa services.
To assist in providing departmental orientation to newly recruited team members.
To assist guest with bookings.

Qualifications :

High School or any higher qualification. A minimum of 1 year experience in a similar position preferably in the hospitality industry.

Remote Work :

Employment Type :

Full-time

Key Skills

Dental
Brand Marketing
Litigation Paralegal
Import
Accident Investigation

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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