Stewarding Supervisor

Key Responsibilities

Team Leadership & Supervision

• Lead coach mentor and motivate a large stewarding team
• Ensure all stewarding staff arrive on time properly groomed and ready for their shifts
• Assign workstations and tasks during line-up / briefings (start of shift) and pass on necessary information about events / banquet orders
• Conduct individual development discussions performance reviews and corrective action when needed
• Provide training to kitchen stewards in all duties including chemical usage sanitation standards equipment operation etc.

Operational / Back-of-House Management

• Supervise the cleaning organization and sanitation of kitchens storage rooms dishwashing areas backofhouse hallways loading docks and equipment
• Oversee opening and closing tasks / checklists for stewarding shifts
• Coordinate with culinary banquet and restaurant teams to ensure that stewarding support is aligned with service needs and event setups
• Conduct regular inspections / walkthroughs with the Chief Steward / Assistant Steward to ensure compliance with cleanliness equipment condition storage and sanitation standards
• Manage inventory: chemicals cleaning supplies replacement equipment etc.
• Monitor breakage of items (china glass silverware) and remove chipped or damaged items from circulation
• Ensure all equipment is working properly; report or coordinate maintenance / repair as needed

Health Safety & Compliance

• Enforce hygiene sanitation and food-safety protocols including local health regulations (e.g. HACCP) and the hotel standards
• Ensure proper handling storage and use of cleaning chemicals
• Maintain a safe working environment; enforce safety rules proper use of PPE correct chemical dilution etc.
• Take part in or lead health & safety / hygiene inspections pest control measures if needed
• Ensure compliance with environmental / waste management policies (garbage removal recycling) as per hotel standards

Banquet / Events Support

• Review Banquet Event Orders (BEOs) to ensure stewarding requirements (china glassware silver equipment) are met
• Ensure timely setup and breakdown of banquet equipment in coordination with F&B / culinary teams
• Maintain ready stock of items for special events; ensure storerooms are organized

Communication & Coordination

• Facilitate inter-departmental communication (e.g. with kitchen F&B events) to align on requirements shifts and inventory
• Participate in departmental meetings shift briefings and operational planning
• Maintain accurate records (logbooks shift reports inventory breakage)

Staffing & Scheduling

• Assist in roster planning / scheduling for stewarding teams to match demand (peak service times banquet events)
• Fill stewarding positions as needed (e.g. assign extra staff during high-volume or events)
• Provide shift handovers / pass-offs (using logbooks or written reports) to next shift supervisor

Qualifications :

• Previous stewarding supervisory experience in a luxury hotel and/or resort
• Ability to manage a large team coach and develop team members
• Good understanding of cleaning chemicals sanitation techniques kitchen equipment dishwashing machines back-of-house workflows
• Familiarity with food-safety standards (HACCP) health regulation compliance
• Good verbal and written communication (English) ability to coordinate with multiple departments
• Able to oversee inventory scheduling event setup and maintenance tasks

Remote Work :

No

Employment Type :

Full-time